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| Wireless Report Slams Voice Quality |
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7th January , 2004 |
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Inset shows the actual tests being performed at Psytechnics. This is according to measurement company Psytechnics, which tested the ten most popular handsets in the UK and calculated a mean opinion score (MOS) out of five for each. The MOS is an indication of call clarity and is based on user perception - the higher the score, the better the voice quality rating. Psytechnics discovered that the voice quality of the most expensive handset, the £400 Nokia 6600, and the cheapest, the £50 Mitsubishi Trium 110, was almost equal. The Nokia gained a score of 2.75 and the Mitsubishi scored 3.05. This is equivalent to 'poor to fair' on the MOS scale. John Winchester, Psytechnics' CEO, said "Mobile phones are packing more features, but are still lagging behind last century's analogue phones in terms of voice quality. This report shows that consumers cannot even pay more for better quality, which indicates it's not on the agenda of the handset manufacturers." "For business users who put voice quality ahead of all other features this is disappointing news," Winchester added. "However our report will help all consumers make a more enlightened choice by understanding that increased cost is solely for style and gadgets." |
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Europe
: The most expensive mobile phones in the UK offer no better voice quality
than the cheapest.