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Help & Support

Network

Coverage

Check Three network coverage in your area.

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Improve Signal

Find out what you can do to improve your Three signal.

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Network Status

Check if the Three network is down in your area.

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Three customers

My3 Account

How to login to your My3 account and help on how to use it.

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Customer Service

Find out how to contact Three customer services.

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Existing Customer Deals

Take advantage of existing customer deals.

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Upgrades

Are you due an upgrade and how to upgrade.

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Lost or stolen devices

How to report a Three device as lost or stolen.

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Replacement SIM

How to order a replacement SIM.

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Delivery

Find out about delivery and how to track your item.

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How to guides

Unlocking

Check if your device is locked and find out how to unlock a device.

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Keep Your Number

How to keep your number when joining or leaving Three's network.

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Store Locator

Find your local Three store quickly and easily.

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Top-Up

How to top-up on Three.

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Cancel Contract

How to cancel a Three contract

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Plans & Services

Three Plans

Find out what all about Three's new plans.

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Roaming

Can you roam abroad on Three and how much does it cost?

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Tethering

Can you tether on Three and are there any limits?

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Three+ Rewards

What are Three+ rewards and how do you get them?

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Newsletter

Be the first to hear about the latest devices and get news of breaking deals before anyone else.