Europe
: Users of data services on GSM/EDGE mobile networks are generating
increased monthly revenues (ARPU) for operators. New GSA research
confirms that ARPU for EDGE-enabled device users is typically 20%
higher than for GPRS users, and in some cases reaching 33% and up
to 100% higher. The pattern of higher ARPU for EDGE users is consistently
higher over a period of several months.
These are some
of the key conclusions from GSA's Survey of Commercial GSM/EDGE Operators,
which was completed in October 2005. The survey, which collected information
from EDGE operators worldwide with at least 6 months commercial experience,
also showed how services requiring higher data rates are benefiting
from EDGE capabilities, such as video streaming - including mobile
TV, video and audio clip downloads, etc. Higher speed using EDGE is
preferred by laptop users for mobile office applications, with access
to corporate intranet systems being a key point. EDGE speed, flat
rate pricing and packaging are a winning combination and strategy.
EDGE is attracting
more customers to become mobile data users. Operators agree that EDGE
helps to prepare the market for 3G where WCDMA is not yet available,
and improves the user experience when deployed as a complement to
WCDMA.
Alan Hadden, President,
GSA commented on the survey conclusions: "Focusing on the quality
of the user experience is the key to success in data services. EDGE
users consistently spend more than on GPRS. Data ARPU for EDGE users
grew 3 times faster than on GPRS on some networks. EDGE users are
more likely to subscribe to an unlimited data price plan to enjoy
a better Internet and intranet experience, thereby boosting ARPU.
As GSM/3G evolves to HSDPA (High Speed Data Packet Access) and wireless
broadband, we expect the same effect to be repeated."