Europe
UK : Sky+ customers can now request a recording of their favourite
shows on the move. The Sky+ Remote Record service means people can
record their favourite TV programmes from a mobile phone now, and
coming soon online via Sky.com, wherever they are in the world.
It’s
the first time this service has been available on three different
platforms (mobile internet, SMS and the web) anywhere in the world
and is yet another innovation from Sky. It works with all versions
of Sky+ including the new Sky HD box.
Remote Record makes it easier to fit TV around our increasingly busy
lifestyles. Now if you’re delayed on the way home, need to stay
late at work or are just out and about with friends, you’ll
be able to send a recording request there and then.
So how does it
work?
1. Remote Record
via Sky by mobile TV listings
Viewers with a 2.5G, 3G or GPRS phone who have downloaded the Sky
by mobile1 application can view Sky’s seven-day TV guide on
their phone and select programmes to record on their Sky+ box. The
guide they see on their phone looks similar to Sky’s light blue
on-screen guide and enables people to browse listings and view programme
details on the move. There is no charge to use this part of the service
other than the phone operator’s data charge for using 2.5G,
3G or GPRS services.
2. Text your TV
The new service also works via text message and with over 60 million
phones registered in the UK2 is the most accessible way to request
recordings on the go. Sky+ customers just send a short message with
the programme details to a dedicated number.
3. Net that programme
on the web
This summer, people will be able to use the free Remote Record service
online via www.sky.com. Again it will be easy to use and select programmes
to record, with simply one click.
Brian Sullivan,
Sky’s Director of Customer Products and Services, said: “Remote
Record is perfect for those situations when you hear about a TV show
and want to record it there and then, or if you want to catch a particular
programme and you’re stuck at work, waiting for a delayed train
or even on holiday. We’re constantly innovating and adapting
our products to give customers the best TV experience, this new service
is a world first that adds to the choice, flexibility and control
millions of Sky+ users already enjoy.”
Millions of people
in Sky+ and Sky HD homes will benefit from the new service.
• The latest
news stories and videos from Sky Sports and Sky News
• Daily round-ups from the celebrity world, plus exclusive interviews,
reviews and previews from Sky One and Sky Movies
• Personalised “My Sports” section, so viewers can
follow updates on the teams and events of their choice
• Live scoreboards giving up to the minute scores for a number
of sports events
• Weather forecasts from the Sky Weather team, including a 24
hour outlook for UK cities and towns
• A new way to check odds, place bets and manage your Sky Bet
account
2The Communications Market - Interim Report February 2006, Ofcom
USING REMOTE RECORD
To use Remote Record you need an active Sky+ subscription. Registration
via Sky Active is free and required so we can link your details to
the Sky+ box where you want recording requests sent. Up to eight mobiles
can be registered on one box. Mobile phones cannot be registered on
multiple boxes. Once a request has been made you cannot delete it
via SMS, Sky by mobile or sky.com, only directly through your Sky+
box. Recording requests can be made from outside the UK.
The online version
of Remote Record will launch later this summer.
REGISTRATION DETAILS:
1. Registration
& Use for Remote Record - SMS
Simply press ‘Interactive’ on your Sky+ remote, select
Sky Active and then go to My Sky. Then select Remote Record and you’ll
be directed to the Remote Record registration page. You will need
to fill out a few details to link your mobile phone with your Sky+
box.
The text message
version works with any UK-based mobile phone, users send a short message
such as The Simpsons. Sky 1. 11/06. 18:30. to the dedicated ‘Remote
Record’ number 61759. Sky then automatically searches the TV
listings and if a match is found a message is sent to the customers
Sky+ box. The customer is then sent a text confirming the recording
request, this is the only text they are charged for by Sky and will
cost 25p.
2. Registration
& Use for Remote Record - Sky by mobile
If you subscribe to Sky Sports 1 and 2 and / or Sky Movies 1 and 2
or you are a Sky Bet customer, registration is a simple two step process.
First register for Sky by mobile, so you can view the Sky TV Guide
on your mobile phone. Then register your mobile for Remote Record
on Sky Active, as above.
Registering for
Sky by mobile
Sky by mobile is a free service you can register for by going to the
Sky by mobile website on your PC at www.skybymobile.com. The website
will explain what you need to do to get up and running. With Sky by
mobile you can access the Sky TV Guide as well as the latest stories,
videos and information from Sky Entertainment, Sky Sports, Sky News
and Sky Weather. To register for Sky by mobile you will need:
- A compatible
handset with internet access via 2.5G, 3G or GPRS
- To subscribe to a package which includes Sky Sports 1 & 2 and/or
Sky Movies 1 & 2 OR be a Sky Bet customer
- You must also be the Sky digital account holder to download Sky
by mobile in the first instance. Following this, 7 additional users
in your household can also download Sky by mobile.
Once the application
has been downloaded to the corresponding mobile phone(s), customers
can select the programme they want to request to record from the TV
guide. They will then see an on screen message confirming the recording
request has been sent to their Sky+ box.
3. Registration & Use for Remote Record – Sky.com
To use Remote Record online you still need to register for the service
on Sky Active as above. Soon you’ll then be able to visit www.sky.com
to see how easy it is to set recordings using the online TV Guide.
Remote Record and BlackBerry®
Owners of BlackBerry devices can both text or use the Sky by mobile
application to send recording requests to their Sky+ box. The text
version of Remote Record works with all SMS enabled BlackBerry devices.
This works even if telephony is not enabled through the e-mail / SMS
interface. If a customer is not using their blackberry as a mobile
phone and wants to find out the number assigned to it they need to
enter *#100# and press send to be presented with the number.
As above they
must register for the service on Sky Active and / or download the
Sky by mobile application to their Blackberry. The Blackberry models
that are currently supported by Sky by mobile are: 7100v, 7100x, 7230,
7730, 7290, 8700.
ABOUT SKY+
Sky+ is the UK’s most popular fully integrated personal video
recorder and digital TV service. There are over 1,430,000 subscribers
(as of 31 March 2006) to Sky+ in the UK and Ireland. This represents
18% of Sky’s subscriber base.
