Europe
: Many people are starting to talk about the mobile services market.
New large investments in mobile infrastructure mean that operators
must look to new business areas that can create traffic on their
networks and billing systems.
Inset
is John Strand of Strand Consult.
So
people are talking about SMS, EMS, MMS, WAP and Java based services.
But to be honest, how much of all this talk in the telecom sector
is actually just based on supposition and educated guesses, about
a future with so many unknowns?
Strand
Consult has spent the necessary time to compile a report that contains
no guessing at all- on how the future mobile services market will
develop. We have analysed the market for mobile services today in
relation to its technology and development, the roles of the different
market players and the business models that drive and will drive
the mobile services market. The report takes in to account all the
factors that affect a market for mobile services - factors like:
The
terminal market: Looking at the existing customer base today, the
sales of terminals that we have seen the last 2 years - and the
fact that most countries are operating with a high penetration of
mobile phones - means that we have seen numerous operators switch
their terminal sales strategy away from prepaid and heavy subsidising
and start to focus on postpaid subscriptions and selective subsidising
to the heavy user segments.
Terminal
technologies: The experience from recent years show that many new
technologies often get delayed compared to the manufactures planned
rollout and marketing efforts. Amongst other factors that play a
roll are, for example, how many other manufactures support or are
compatible with the announced technology and how user friendly the
products are that enter the market. Right now the mobile market
is largely driven by younger segments, so it is important to look
at when there will be terminals featuring new technologies in the
segment known today as "mass market".
Service
technologies: The new service technologies must not only be supported
by the terminals available on the market, but it is also important
to look at when you will achieve enough users with access to the
technology to make it attractive for content providers to develop
applications for that platform.
Types
of services: Many have ideas or opinions on which services the customers
will use in the future. We have chosen to disregard many of these
often very abstract ideas, as they more often than not, do not take
into account legal, regulative or market issues that will have substantial
effect on the deployment and success of these ideas. Our calculations
are based on the services that millions of people are using and
paying for every day - like premium SMS. We have had the privilege
of being given access to actual sales figures from numerous content
providers in Europe, South America and Asia. Based on what consumers
are willing to pay for today, we have compiled an image of the future
market for mobile services.
The
Mobile operators existing ARPU: When you start looking at the value
of the future market for "non-voice" services, you have
to look at how much customers are already paying operators in different
countries. The mobile market of the future is not just about mobile
services, but also about each customers incentive and ability to
contribute with more money in the operators till. Terms like "Share
of Wallet" will during the coming years be included in many
of the speculations that the mobile players will have as they contemplate
their future options.
Share
of the mobile operators VAS revenue: Today, the primary source of
the operators VAS revenue is derived from SMS traffic. Revenue from
data services is still very small. Strand Consult believes that
the development in this area will be slower than many expect - not
because the customers do not want or need these services - but because
the operators are slow to create and implement business models making
it attractive for partners to develop and market mobile services
based on the new technological platforms.
Development
of the split between Voice and VAS revenue: In the same way that
there is a limit to the customers ability and incentive to spend
more money on mobile services, there will also be a connection between
the revenue derived from "voice" and "non-voice"
services. We do not believe in an explosion in VAS revenue, but
expect a constant development that will vary depending on which
terminal the customers have now and will have in the future.
When
to launch revenue sharing: The primary prerequisite for a mobile
services market to emerge is that the operators are willing to share
their revenue with those content providers who take on the task
of developing and marketing mobile services based on different technologies.
The earlier the operators open up for revenue sharing possibilities,
the earlier they will experience a sound market for mobile services.
Other factors worth mentioning are the number of operators and service
providers who allow access to their customer base via revenue sharing.
The results from Norway, Denmark, Sweden, Holland and England show
that the market does not explode before the content providers have
access to around 70 - 80% of the mobile customers.
A countries
ability to adopt new technology: In a region like Europe there can
be vast differences in how quickly the population will adopt new
technologies. This can be seen in for example how the Internet has
penetrated from country to country. In the mobile sector, similar
factors will play a role.
Key
Markets: When you speak about the mobile future, Japan and i-mode
has been emphasised by many as the ultimate showcase. In our calculations
we have chosen not to include what is happening due to several reasons:
·I-mode
does not handle "micro-payments", which in practice means
that I-mode users cannot make impulse purchases, but have to subscribe
to the services they want.
·I-mode
operates with a "Walled Garden" strategy in contrast to
Europe, where most operators in most territories have chosen an
"Open Garden" approach, allowing all content providers
access to implement and market mobile services with revenue sharing.
This
report does not just go through the above mentioned factors and
the forces that have influence on the markets for mobile services,
but also includes many actual case studies from the different mobile
services areas - cases that show what the customers are willing
to buy and pay for today. On some markets we have been fortunate
to have access to the major content providers figures, which are
included in our calculations. We can guarantee you that this report
excels anything you have seen before - never before has anyone accumulated
so much knowledge about the mobile services market as Strand Consult
has in this report.