Europe : NetTest announced the introduction of a UMTS extension to its MasterQuest monitoring and troubleshooting system.

With MasterQuest, UMTS operators gain unified information about their networks, services and customers, allowing them to make the best decisions to improve performance and customer satisfaction and reduce operational costs.

This important enhancement to the MasterQuest system simplifies the deployment and troubleshooting of UMTS networks, providing intuitive and powerful end-to-end call trace and protocol analysis applications. To meet the challenges of increasingly complex wireless networks, the MasterQuest UMTS solution provides performance information on critical services and revenue streams, and helps proactively pinpointing the causes of service failures. It includes powerful Key Performance Indicators to help mobile operators more easily analyse the increasing amount of data generated by the UMTS network, enabling quick and easy identification and isolation of network problems. The result is greater visibility to the performance and usage of third-party content and services, helping operators attain a better overview of their complex value chain.

"New multimedia services such as video calls, streaming video and Web browsing are increasing subscriber focus on, and demands for, quality of service within advanced wireless networks," said Jørgen Weber, Vice President of the Systems business unit at NetTest. "With MasterQuest for UMTS, we are helping NetTest's growing range of wireless customers ensure excellence in network operations across key functions such as error-free delivery of new multimedia services and smooth hand-over of voice calls."

MasterQuest is a part of a comprehensive suite of UMTS monitoring and testing solutions from NetTest, that empower wireless operators to make better decisions for increasing revenue and user satisfaction from UMTS networks. The UMTS portfolio includes MasterQuest UMTS, Compass UMTS, a performance analysis application for deploying and optimising the access network, and InterQuest UMTS, an advanced network and service performance analyser for UMTS networks.

About MasterQuest
MasterQuest is a leading end-to-end monitoring system enabling telecommunications operators to monitor their network and service performance across GSM, GPRS, EDGE and UMTS networks. MasterQuest supports all the latest interfaces and protocols used in wireless networks and includes a broad range of OSS applications allowing multiple departments to benefit from MasterQuest.