Europe : RADCOM launched a new Correlation Module for wireless network operators. The new tool is a sophisticated addition to the powerful Omni-Q converged monitoring system. It not only enables operators to trace a problematic call over various interfaces within the same domain, but it also allows them to track inter-domain activity. This is important because a failure indication in one network domain is often the effect of the source problem in another. For example, a poor radio link on the Radio Access segment may be the cause of a dropped call in the Core domain. The new Correlation Module reveals the root of the problem saving time, money and subscriber satisfaction.

An integrated component of the award-winning Omni-Q system, the Correlation Module works from Radio Access, through CS Core, PS Core, IT, SS7 and VoIP domains. Its end-to-end tracking ability gives operators comprehensive service insight that enables them to implement timely solutions to complex problems.

“The root cause of cellular service problems is often illusive. For example, when a subscriber is not allowed access to a specific service on the IT domain, the problem may present as low bandwidth utilization on the Access domain. Hence the need for a sophisticated tool that gives operators an end-to-end view of subscriber activity,” said Doron Milchtaich, RADCOM’s Director, Product Management - Cellular Solutions. “The Correlation Module fills that need.”

About Omni-Q

RADCOM's Omni-Q is a comprehensive solution for troubleshooting, maintaining and monitoring UMTS/GPRS; CDMA2000; VoIP and IPTV networks. It is designed to continuously collect, monitor and analyze signaling, voice and data traffic performance.

A fully distributed system, Omni-Q’s intrusive and non-intrusive, Linux-based probes are strategically deployed at different network points and are centrally managed by the Central Management Module. All collected parameters are stored in an Oracle database for use by the QExpert Web-based analysis and reporting tool.

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