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Intec Telecom Systems, a world leader in Operations Support Systems (OSS) for telecoms companies, today announced the launch of Inter-activatE™, a carrier-grade application for flow-through provisioning and activation of multiple communications services over mobile, fixed, 3G and IP networks from a single platform. Incorporating Intec’s many years of experience in mediation and billing OSS, Inter-activatE offers the performance and functionality to support all types of carriers and can be easily integrated with an operator’s existing OSS/BSS solutions.

Inter-activatE addresses the problems being experienced by many operators of rising cost and complexity, and reduced customer service, resulting from the multiple legacy provisioning systems required to activate complex, current and next-generation services. Inter-activatE allows operators to centralise all activation on a single system, through its capability to accept service requests from different systems (e.g. CRM, Order Management, Billing, etc.) and generate the required instructions to provision any combination of services on any network infrastructure.

Inter-activatE provides fully automated, ‘flow-through’ capabilities, managing the provisioning and activation process with minimal operator intervention. Highly flexible user-configurable business rules allows complex provisioning scenarios, such as bundled voice, mobile, data and even cable TV services, to be activated from one request. Inter-activatE also includes comprehensive built-in audit trailing and fall-out management capabilities to ensure there is no customer satisfaction or revenue loss issues when delivering new customer requirements.

“With the rapid growth of new voice and data services, operators must look for a platform that can manage multiple service offerings and intricate business models,” says Intec’s CEO, Kevin Adams. “Intec’s Inter-activatE product provides the technology to enable the provisioning of network services quickly and at lower-costs. By managing the activation process on one platform, Inter-activatE can also deliver efficient flow-through provisioning of multiple next-generation services over different networks.”

Inter-activatE is a convergent and scalable multi-service product that can handle all activation requests for wireless, IP and 3G services, permitting operators to activate services in different networks and applications. Inter-activatE’s high level of automation also minimises operational costs and error-prone manual processing, speeding up deployment of new services and offering high levels of customer satisfaction.

The framework of Inter-activatE is a three-tiered application consisting of a Java-based GUI that can run on multiple platforms, a UNIX application layer providing the system speed and reliability, and an Oracle database for automatic fail-over protection. Inter-activatE is designed as a highly available, distributed architecture. The modular nature of the application supports the addition of new components to the architecture, providing the flexibility needed in a multi-vendor environment. The use of multiple servers means that Inter-activatE scales easily in a modular fashion from a single machine to a distributed environment for high-performance/highly available applications. This optimizes capital expenditures, because the system grows on an as-needed basis.

Inter-activatE is part of Intec’s suite of convergent mediation, inter-carrier billing and revenue assurance solutions. More than 285 fixed-line, wireless and IP operators worldwide rely on Intec’s technology to help maximize and safeguard the revenues from their networks.