3G Mobile Broadband Customers Suffering

 
3G mobile broadbandMobile Broadband

3G Mobile Broadband Customers Suffering

New research shows that over 50% of UK mobile broadband customers feel they are getting lower than expected download speeds.

 

The new research from Acision reveals that 54% of 3G mobile broadband dongle users are experiencing this issue.

 

Steven Van Zanen, Senior Vice President for Marketing at Acision "The research, which questioned UK consumers on the quality of their mobile broadband and data services experience across mobile handsets, smartphones, tablets, laptops and dongle-powered devices, shows that 77% of users having encountered some form of quality of experience issue using services on mobile broadband - a mild improvement on a similar survey conducted by Acision and YouGov last year, which found that 84% of consumers had encountered issues. While overall satisfaction may have risen slightly, operators still face challenges with regard to improving mobile broadband service delivery, with 54% of consumers having experienced slow speeds and 42% having had connection problems."

 

The research can be seen here.

 
     

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