The Samsung Galaxy Gear attracted a lot of media attention when it was announced and not all of it was positive. Many people bemoaned the fact that it was only compatible with the Note 3 and Galaxy Tab 10.1. Thankfully that's all about to change with Samsung's adding support to a number of new devices in a soon-to-be-released update.
Those who've purchased the Galaxy Gear in the US still don't seem to be too impressed with the smartwatch. Best Buy locations across the US - which are fitted with a Samsung mini-store - are reporting a 'return rate trending at over 30 per cent' for Samsung's smartwatch.
Samsung themselves are pretty baffled by the high-return rate and have launched a full enquiry to get to the bottom of the problem.
The Galaxy Gear's high-price and its lack of available applications must be playing a large part in the problem. It costs £299 which seems steep for any smartwatch - but its perceived value is diminished further its lack of applications and that it's only compatible with Samsung devices.
Samsung are adding more and more applications all-the-time and the Galaxy Gear will soon be compatible with a total of 10 Samsung Galaxy devices. Therefore, the return rate should drop over the next couple of months - but we can't help feeling that they still need to reduce the Galaxy Gear's price before it becomes good value for money.
By Simon Thomas on 29th October, 2013