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How to get Three Wi-Fi on the London Underground

Along with the other major UK mobile networks, Three offers its customers free Wi-Fi on the London Underground. It's easy to setup and access as we'll show you in this article.

But first, in case you're more into pictures than words, Three has created a video guide to its free Wi-Fi service.

Getting online

The first thing to be aware of is that not every London Underground station has Wi-Fi access, but the vast majority do. Right now there’s over 250 with Wi-Fi access, with a total of 270 stations on the underground - so fewer than 20 that you can't get free Wi-Fi at, and those last few may well be updated to support it eventually.

For a full list head on over to my.virginmedia.com/wifi/station-guide, but before you can access Wi-Fi at any of them you need an account. That basically just means creating a password, which can be done either from three.co.uk/my3 or via the My3 app.

It can take up to 48 hours for your account to be registered, so don’t wait until you’re at the station to do it. Once your account is registered and you’re at a participating station just switch Wi-Fi on and select Virgin Media Wi-Fi.

That won’t immediately let you get fully online as first you need to open your browser, which will load a Virgin Media Wi-Fi page, and from there select Three as your provider from the 'Other providers' dropdown. You’ll then have to enter your mobile number and password.

Accept the terms, hit submit and then you’re good to go, so the next time your train is delayed at least you’ll be able to check your email, keep occupied and stay in contact with the outside world.

Other things to know

Don’t forget that Three also has an inTouch app, which lets you call and text over Wi-Fi, so you’ll be able to make full use of your phone even when underground on a platform.

Free Wi-Fi is only available at platforms, not while the train is travelling between stations, though the signal often reaches far enough out that you'll have a signal for parts of the journey.

Any Pay As You Go or Pay Monthly Three customer (on both Advanced Plans and Essential Plans) can access the service as long as your bills are paid up to date on Pay Monthly or you've made a call, sent a text or used data in the last 30 days on Pay As You Go.

You can also use up to three devices for it. You'll need to register each individually, but once registered they'll automatically be recognised at participating stations.


The information contained on this website has been written to assist our readers. We do not represent Three or speak on its behalf and are entirely independent of Three.

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