Fear not your Galaxy Note 3 case will work again soon.
Samsung Galaxy Note 3 owners across the world whooped with joy when Android KitKat (4.4) landed on their phablet. However, those with third-party cases similar to Samsung's official S-View Flip Cover quickly found out that their cases no longer worked.
After updating to new the latest version of Android, users with third-party cases found that Samsung's S-View mode no longer activated. However, Samsung's official cases continue to function perfectly - apparently due to them having a previously unused chip inside which authenticates with the Note 3.
Samsung initially denied reports that the Android KitKat update was the cause of the problem stating that "A correlation between the Android version 4.4 and the supposed incompatibility of third-party accessories does not exist.” They also added that "The full functionality of our devices and accessories, however, can only be ensured with genuine Samsung components".
But they quickly changed their minds and announced that "We have currently identified a software compatibility issue with the Galaxy Note 3 update to Android 4.4 (KitKat) and select 3rd party accessories,” Samsung said. “A software update will be available shortly."
The OTA update should rollout very soon because Samsung have been under incredible pressure to fix the issue from users and case manufacturers alike. Have you been affected by the issue and have received the fix yet? Let us know by leaving a comment below.
We just hope that Samsung don't utilise this authentication feature intentionally in the future. Potentially it could be used to only allow official and endorsed products to be used with their range of smartphones and tablet.
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