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3G UMTS Monitoring System for H3G Italy

21st January , 2004

Europe : NetTest, a leading worldwide provider of testing, monitoring and management solutions for advanced and converged networks, today announced that H3G in Italy, the Italian Mobile Video Company of the Hutchison Whampoa Group, has entered into an agreement with NetTest for the delivery of a nationwide MasterQuest UMTS network ( INSET ABOVE ) and service monitoring system.

With MasterQuest, H3G will gain unified information about their network, services and customers, allowing them to make the best decisions to improve performance and customer satisfaction and reduce operational costs.

Delivery and implementation of the MasterQuest UMTS solution is under way and includes powerful Key Performance Indicators to help H3G more easily analyse the increasing amount of data generated by their UMTS network, enabling quick and easy identification and isolation of potential network problems with centralised troubleshooting applications.

"Monitoring of the performance and usage of IP based applications such as video calling is critical to ensure end-to-end quality of service for H3G's subscribers" said Jørgen Weber, Vice President and head of the Systems Business Unit at NetTest. "With MasterQuest, we will also help H3G with traffic analysis and performance statistics on roaming traffic to other operators and third party content providers."

MasterQuest is a part of a comprehensive suite of UMTS monitoring and testing solutions from NetTest, that empower wireless operators to make better decisions for increasing revenue and user satisfaction from UMTS networks. The UMTS portfolio includes MasterQuest UMTS, Compass UMTS, a performance analysis application for deploying and optimising the access network, and InterQuest UMTS, an advanced network and service performance analyser for UMTS networks.

About H3G
3 - Is the commercial brand of H3G, the mobile video company in the Italian market. After having won the UMTS license in Italy in November 2000, with the offer of 3,25 billion euros, 3 launched its service at the beginning of March 2003 and aimed for the leadership of the third generation mobile market. Among its shareholders are prominent leaders in Italy and the world, from the sectors of telecommunications, the Internet and new media, publishing and finance. Hutchison Whampoa Limited is the primary shareholder 88,67% of the authorised capital. The other shareholders include CIR, S. Paolo Imi, BMI, RCS Mediagroup, Gemina and Tiscali.

About MasterQuest
MasterQuest is a leading end-to-end monitoring system enabling telecommunications operators to monitor their network and service performance across GSM, GPRS, EDGE and UMTS networks. MasterQuest supports all the latest interfaces and protocols used in wireless networks and includes a broad range of OSS applications allowing multiple departments to benefit from MasterQuest.

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