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  #1  
Old 20-11-2006, 08:34 PM
LabourPains LabourPains is offline
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Red face Music Library - where's it gone
Help - my music library has mysteriously disappeared … the music is still there and if I go to the file manager I can play each track individually but when I go into music player there’s absolutely nothing there. I’ve refreshed it but it makes no difference.

Has anyone seen this problem and how do I fix it?

Thanks in advance.
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  #2  
Old 21-11-2006, 01:15 PM
slimsam slimsam is offline
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Re: Music Library - where's it gone
does ur tracks show up in gallery? cuz then im facing teh same problem and im this close to formatting my hdd, but i find it an amateur way of solving problems.

try doing *#7370# lock code is 12345, all contacts sms and notes will get lost with this code and it kinda refreshes ur phone
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  #3  
Old 21-11-2006, 04:06 PM
music101 music101 is offline
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Re: Music Library - where's it gone
That should work.

If not then go in an manually delete the music database (it will create another one when you power on and off).

1) From file manager
FIND
In HDD
Find Text: add in system. This will bring up a folder that has the system files.
You will see Apps, data and temp folders
Go into data and delete the MG2 folder (this has the databases on the HDD).
On power up these are recreated. Power the device on and off.

music
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Old 21-11-2006, 08:12 PM
LabourPains LabourPains is offline
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Re: Music Library - where's it gone
OK - so I've run the *#7370# with no luck and I've spent an hour searching for System, Apps and MG2 also with no luck. Music files are still there but I still can't see them in the music player.

Any other ideas guys?
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  #5  
Old 21-11-2006, 08:48 PM
music101 music101 is offline
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Re: Music Library - where's it gone
Hi

Did you do this

Go to filemanager (filing cabinet icon)
Move joystick to switch to HDD tab
Select Options
Select Find
Select HDD memory
Type in system in "Find Text" field
See the system folder
then see data folder
In fact you can erase the whole data folder

You can also use your PC and USB mass storage to see it


If that doesn't work then you can try

1) The three finger hard reset (see tips again)
2) Update to 2.10 sw

good luck
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  #6  
Old 22-11-2006, 02:05 AM
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Re: Music Library - where's it gone
you could also..... refresh the music library by going to music and options and refresh... u kno and the second it starts refreshing cancel it.... and when the screen goes away scroll down...... it wont move at first then the screen flashes and it moves and viola ur tracks should be bac...


AKash
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  #7  
Old 22-11-2006, 07:56 PM
slimsam slimsam is offline
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Re: Music Library - where's it gone
guru i tried ur find trick in file manager but it says file or folder not found
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  #8  
Old 24-11-2006, 03:15 PM
LabourPains LabourPains is offline
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Re: Music Library - where's it gone
OK - so I tried all the suggestions here but unfortunately nothing made any difference. Yesterday I got so pi**ed of I formatted the hard disk and reloaded all my tracks again. It worked fine for a few hours then the wonderful N91 turned itself off and when I turned it back on guess what, no track library !!!!!

Anyway, this time when I did Refresh Library it did it properly and brought them all back ….. have to wait a while to see if this is a hardware fault of just more bugs in the firmware.

Have to say I’m getting more and more irritated by all the bugs in this phone.
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  #9  
Old 24-11-2006, 09:40 PM
music101 music101 is offline
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Re: Music Library - where's it gone
What version of sw are you on?

music
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  #10  
Old 25-11-2006, 02:47 PM
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Re: Music Library - where's it gone
2.something ... don't have it with me right now so I can't check
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  #11  
Old 25-11-2006, 08:43 PM
music101 music101 is offline
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Re: Music Library - where's it gone
Here are some tips


http://www.ohgizmo.com/2006/10/19/to...our-nokia-n91/

Also it seems now Nokia has released Tips of their own for the N91 and N91 8GB

http://europe.nokia.com/A4158098

http://europe.nokia.com/A4213023

Just choose english language from drop down menu.

Maybe something went wonly when you updated the sw and you may have to start clean all over again?

music
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  #12  
Old 28-11-2006, 08:27 PM
slimsam slimsam is offline
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Re: Music Library - where's it gone
im getting a windows phone my n91 is too buggy..im pissed off aswell im formatting it right now...
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Old 29-11-2006, 10:43 AM
LabourPains LabourPains is offline
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Re: Music Library - where's it gone
Quote:
Originally Posted by slimsam View Post
im getting a windows phone my n91 is too buggy..im pissed off aswell im formatting it right now...
I'm getting to that stage myself ... as good as it is when its working I haven't got time for all this s**t.
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  #14  
Old 01-12-2006, 11:48 PM
music101 music101 is offline
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Re: Music Library - where's it gone
Hi

What exactly have you tried/ I know its furstrating but if you review back thru this thread have you tried everything?

music
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  #15  
Old 04-12-2006, 07:33 AM
LabourPains LabourPains is offline
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Re: Music Library - where's it gone
Yes - I tried all the suggestions above, nothing worked. Thr music seems to be OK for now but yesterday it went and wiped out all of my radio settings.

This is without doubt the worst Nokia I've ever bought!!!!
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  #16  
Old 04-12-2006, 04:27 PM
music101 music101 is offline
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Re: Music Library - where's it gone
Hi

The HDD is physically okay (since you can read it with Gallery before)...and You have said you basically followed all the procedures. You formattted fully the HDD, you reflashed the phone, you loaded back you HDD remembering to install all applications from scratch again, you followed the official HDD guide from Nokia (including whatmemeoy to use for messaging, thesmes etc).. etc and it doesnt work?

You must have missed something.

music101
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  #17  
Old 05-12-2006, 11:47 AM
LabourPains LabourPains is offline
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Re: Music Library - where's it gone
Quote:
Originally Posted by music101 View Post
Hi

The HDD is physically okay (since you can read it with Gallery before)...and You have said you basically followed all the procedures. You formattted fully the HDD, you reflashed the phone, you loaded back you HDD remembering to install all applications from scratch again, you followed the official HDD guide from Nokia (including whatmemeoy to use for messaging, thesmes etc).. etc and it doesnt work?

You must have missed something.

music101
No .... what I said was thats it's working now although its now lost my library twice and its now gone and lost all my radio stations.

To be honest, life's to short for this s**t ... 1 more failure and this N91 is going in the bin.
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Old 05-12-2006, 12:48 PM
music101 music101 is offline
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Re: Music Library - where's it gone
Hi

When you say it lost your library twice - Do you mean your Music library say sno songs and that you had to refresh it twice?

Also what sequence led to this. I have a feeling there is something that you are doing that erases these? Also do you have applications that you bought installed?

Are you connecting via USB MS to the PC? DO you always use the little ICON on your desktop toolbar to disconnect the N91? USB MS in general can be fussy about disconnects while data is flowing (MTP with WMP is more robust using error correction)


music
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Old 05-12-2006, 01:32 PM
LabourPains LabourPains is offline
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Re: Music Library - where's it gone
OK - so the story from the beginning ... never had a problem with playing music until about 3 weeks ago. Then suddenly on the way to work listing the phone turns itself off. When I turn it back on all the music library has disappeared. Can still see and play the tracks through file manager but nothing would bring the library. Tried deleting the d/b and all the other suggestions with no luck.

Finally I did the *#7370# cleanup, formatted the HDD and re-copied all the tracks back onto the phone through Media Player (in Media Player mode). All worked fine for a week. Then exactly the same thing happened again ... phone turned itself off, etc etc and another few hours lost in recovering it all over again.

Music all playing OK now and I find a few days ago all my radio channels have disappeared.

There were no 3rd party apps installed at the time although I've now installed Opera mini.

Connecting via USB cable and yes I use the disconnect icon.
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Old 05-12-2006, 05:21 PM
music101 music101 is offline
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Re: Music Library - where's it gone
Hi

Hmmm. What rate do you rip your songs at. The N91 is onlt spec'd to really support 256Kbpe or less MP3. 320 Kbps may work but not guaranteed. Im wondering if when the device hiccups it is having issues decoding a high bit rate song or an actual corrupt song.

What is strange is that the Music Library DB is one thing but the Radio station settings as far as Mman stated a while back are simple values set in Flash memory and have nothing to do with the Music player etc. Weird

music101
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Old 05-12-2006, 10:43 PM
music101 music101 is offline
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Re: Music Library - where's it gone
Hi

One other thing. DO you typically save alot to phone c drive (ROM) - download stuff, keep alot of sms and emails there etc. They hint in the tips that erratic and slow behaviour, "delete data" etc is a result f memory getting filled up (hidden files etc). This may be also an issue and over time your ROM c drive fills up and the erratic behaviour starts

music
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  #22  
Old 07-12-2006, 10:31 AM
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Re: Music Library - where's it gone
I suggest you use Mass Storage mode to transfer music via Windows Media Player 10 or 11. Dont use Media Player mode.

Make sure you let it transfer the files as it wants to.....don't transfer the files to a folder you want.

DON NOT install any applications onto the hard drive. Never do that. The hard drive is only optimized for video and music access, which is minimal and constant; anything else just causes slowdowns and other issues.

Refresh the music library as usual and good luck.

If all that fails, the you have a buggy handset and you should seek some sort of compensation.

Its the first of its kind and some of us are paying for that. I have had only a few issues but i have solved them...tho i do have alot of patience with thing...so that helped too.
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  #23  
Old 15-12-2006, 04:58 AM
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Re: Music Library - where's it gone
joncoffe... installing apps to the HDD don make a diffrence i have over 50 apps on the HDD and they all work good as gold.... seondly DONt USE WMA.... it known to cause errors use MP3... they are the best... and 320 does work and it TOTALLY ROCKS... so yea lol... anyway... its more of a software glitch you got there i;d recommend reinstalling the firmware from scratch really... like formatting the HDD and then installing or reinstalling the new firmware.... and then put stuff back on....


Akash
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Old 15-12-2006, 07:34 AM
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Re: Music Library - where's it gone
Well, probably shouldn't say this but nearly 2 weeks on and I've not had a repeat of the problem. All running fine for now. Just holding my breath to see if the problem re-occurs.
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  #25  
Old 16-12-2006, 05:49 AM
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Re: Music Library - where's it gone
fingers crossed your problem;s solved... cuz it really aint such a bad phone once the bugs are out of it....



Akash
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