Difference between {Voda GPRS / Voda Live! / Voda Java}

[zerosugar]

Just Joined Vodafone for the first time and when comming to connect to the net it asks me to choose one of three options to connect.

What i want to know is exactly what the difference is between the three

Vodafone Internet GPRS
Vodafone Live!
Vodafone Java

Voda phone support didnt have a clue!

[Neil201]

Vodafone Internet GPRS is your general data connection for things like email etc, Vodafone Live is used for the Internet Portal from your phones browser.

[zerosugar]

I did try connectign to the Voda homepage using Voda GPRS but it didnt work and using Live! worked straight away

So both still are free under my extremely low unlimited access 120MB allowance right?

[Neil201]

According to an email I sent and also possibly a reply to a thread on this forum from to Voda CS/support they did confirm that Voda GPRS APN and Live were both included under the 120MB allowance (or 15MB daily allowance). Hopefully someone from VF could double confirm this.

[Hopefullyuseful]

Hi Neil201, yes the £7.50 bundle for 120 Mb of data can be used when connecting to the internet on your phone and for Vodafone Live! too.

GPRS would be your internet access to the internet in general and e-mail use. Vodafone Live! is access to the WAP portal where you can view phone friendly pages.

Hopefullyuseful
Vodafone UK

[Neil201]

Hi Neil201, yes the £7.50 bundle for 120 Mb of data can be used when connecting to the internet on your phone and for Vodafone Live! too.

GPRS would be your internet access to the internet in general and e-mail use. Vodafone Live! is access to the WAP portal where you can view phone friendly pages.

Hopefullyuseful
Vodafone UK

Doesn't the phone's browser use the WAP portal as a default for the browser, such that when viewing internet pages via the phones browser it's through Vodafone Live too? I was under the assumption that data use on both portals contribute together for total data usage per account etc.

[gembo2609]

Hi Neil,

Your default internet setting will depend on what you have selected on your handset. If you are using the WAP portal it will convert all pages to suit your handset regardless of whether you are accessing through Vodafone Live! or not.

You are correct in saying that the data bundle allowance covers all data usage combined together.

Hope this clears things up.

Gembo
Vodafone UK

[Neil201]

Cheers for this info Gemma, I wasn't aware the wap portal converted pages to make them mobile friendly.

[mjsulliva]

Hi

I'm getting the same problem. I have an N82 and can't get the GPRS working. I get a "Packet data connection not available" error when using the Vodafone Internet GPRS access point.

WAP access is OK. And so is my WLAN connections.

Can anyone give me any pointers as to what the problem is?

I checked with Vodafone CS, and they confirmed that my SIM is activated for GPRS. It should be, I used a blackberry for the past year. But then the guy said the Nokia N82 is not a phone they support. I hope this is a red herring.

I have the following settings:
Data Bearer: Packet Data
APN: Internet
user name: web
password: web
network type: IPv4
Phone IP address: Automatic
DNS: Automatic
Proxy: None

Would appreciate any help

Thanks, Matt

[edwardpeter]

Hi mjsulliva, whether the access points will work or not depends entirely on what website you're trying to access.

The WAP APN (normally called Vodafone Live!) will only work for sites within the WAP area of the internet; that's any site specifically designed for a mobile phone.
The best example of this is Vodafone Live's homepage, live.vodafone.com. If you try and connect to these sites via the normal Internet APN (called Contract Internet most probably on your handset) it won't be able to access those sites.
You can also access normal websites too via the WAP APN, and Vodafone will optimise the sites automatically to fit better to your phone's screen and use a lot less data.

If you don't want the optimisation to shrink normal sites, using the Internet APN will give you the normal, uncompressed version of the sites. The Internet APN can't access sites within the WAP portal which is what you're experiencing. This isn't a fault, it's merely the way the service works.

I hope this has help explain things- if you have any more questions please just ask,

edwardpeter

Vodafone UK

[mjsulliva]

OK, thanks for that, I understand what you're saying.

I'm actually having trouble retrieving my email from my pop3 account which is how I've noticed the problems with GPRS.

I have the "Vodafone Live" APN, and a "Vodafone Internet GPRS" APN. Plus some WLAN APN's defined.

I'm assuming I would need to use the Vodafone Internet GPRS APN when connecting for email on the move. However, this is when I get the packet data connection error.

In trying to diagnose this problem, I've been trying and failing to access the web using this APN too.

My email settings are correct as it all works fine when using a WLAN APN - but it will not work using the Vodafone Internet GPRS APN. And this is my problem.

Thanks for your help so far - any other suggestions would be gratefully appreciated.

Thanks, Matt

[Neil201]

Hi Mjsulliva, I use my N73 extensively for email and it works fine. Here's my settings if it helps:

Incoming mail:
Username: (your ISP login name)
Password: (your ISP password)
Incoming Mail Server: pop3.xxx.xxxx (check with your ISP)
Access point: Vodafone GPRS
Mailbox type: POP3
Security Ports: Off
Port: Default
APOP Secure Login: Off

Outgoing mail:
My email address: (your own email address)
username: web
password: web
Outgoing mail server: send.vodafone.net
Access Point in use: Vodafone GPRS
Security Ports: Off
Port: Default

This all works fine, also when roaming I can receive pop3 mail but obviously can't send email via SMTP when not on a foreign Vodafone network. I've not tried it abroad on a VF network but I suppose it should work fine.

I also have a Bluetooth connection between my phone and laptop so can send email via Outlook Express from my laptop from Vodafone's SMTP server. Making this work using a laptop with multiple connections (I can use dial-up to my ISP or via the phone) requires a bit of manipulation on the server/accounts settings in Outlook/Outlook Express but is possible.

As ISP's generally only allow SMTP connections when on their network (to avoid multiple spammers taking benefit of this) I set up an outgoing account to Vodafone and incoming/outgoing account with Tiscali (my ISP), such that for example when composing an email to be sent via my phone, I click on the drop-down to select which account I'll send it from in Outlook Express. Receiving email on Outlook Express isn't a problem whether it's on VF or Tiscali's connection as pop3 mail can be universally retrieved.

[edwardpeter]

Hi mjsulliva,

Neil's suggested settings are right, and I'd expect it's something to do with the settings if it's working via WiFi but not via GPRS.
Most notably for sending and receiving via WiFi you'd use your email provider's outgoing mail server, but whenever you're using Vodafone it has to be send.vodafone.net or smtp.vodafone.net if your mail service uses the SMTP Protocol.

Good luck and let us know how you get on,

edwardpeter

Vodafone UK

[zerosugar]

So does any1 know what Vodafone Java does exactly??

[Neil201]

Couldn't tell you as I took a SIM only deal and already have a SIM free N73 so it's not network branded. I would imagine it's for Vodafone features on their branded handsets?

[mjsulliva]

I was slightly telling lies in an earlier posting, only Incoming mail is working over WLAN, but not outgoing. Which implies my outgoing settings are incorrect.

I had my outgoing server set to auth.smtp.1and1.co.uk, which is what my ISP (1and1) say they should be. But it doesn't work. I changed to send.vodafone.net, but still no joy. Do I need to register anything with Vodafone to use this?

I still get the Packet Data connection error when switching to GPRS for receiving email, yet I'm using the standard settings for the Vodafone Internet GPRS, so I still think there is a problem with this APN too.

Thanks for all your help so far, but its becoming a bit of a battle .....

Thanks, MAtt

[hockeyshooter]

I too have a hosting account with 1&1 and I have found it very difficult to get POP email working on a mobile. I think using send.vodafone.net is a better/easier option than trying to get authenticated SMTP working for your 1&1 account.

Chris.

[zerosugar]

Couldn't tell you as I took a SIM only deal and already have a SIM free N73 so it's not network branded. I would imagine it's for Vodafone features on their branded handsets?

I debranded my N95-8GB on day one and the sim/phone got the settings automatically which included the Java setting as well

[Hopefullyuseful]

Hi,

We don't offer a service called Vodafone Java. It's likely that this is just the name that the profile was given when set up or saved on the phone. I recognise GPRS, Live etc but not Vodafone Java, there is no such service that I'm aware of anyway. Looks like it could be a red herring.

Java is a platform to support games etc on phones.

Hopefullyuseful
Vodafone UK

[zerosugar]

Hi,

We don't offer a service called Vodafone Java. It's likely that this is just the name that the profile was given when set up or saved on the phone. I recognise GPRS, Live etc but not Vodafone Java, there is no such service that I'm aware of anyway. Looks like it could be a red herring.

Java is a platform to support games etc on phones.

Hopefullyuseful
Vodafone UK

Yeah i understand what it is, i was maybe thinking it was some kind of redused rate for playing games/apps that used the net.


Just checked the settings and there just the same as live! so just gona delete the java connection

[emmajg]

I have problems sending email out on my N95 8gb too. I tried both manual setup and using nokia's web site which send them OTA but it wouldn't connect to send. I'm using a free push service called emoze with my gmail and also have the gmail app so they both work for sending email.
I've worked at VF for over a year and never heard of Vodafone Java.

[Neil201]

I was slightly telling lies in an earlier posting, only Incoming mail is working over WLAN, but not outgoing. Which implies my outgoing settings are incorrect.

I had my outgoing server set to auth.smtp.1and1.co.uk, which is what my ISP (1and1) say they should be. But it doesn't work. I changed to send.vodafone.net, but still no joy. Do I need to register anything with Vodafone to use this?

I still get the Packet Data connection error when switching to GPRS for receiving email, yet I'm using the standard settings for the Vodafone Internet GPRS, so I still think there is a problem with this APN too.

Thanks for all your help so far, but its becoming a bit of a battle .....

Thanks, MAtt

Hi Matt, you'll not be able to send mail through 1and1's SMTP server when not actually connected through them. Vodafone is effectively your ISP when connecting to the Internet/email via your phone and although not the ISP who host your email it doesn't make much difference for outgoing mail. If you set up your email address in the phone's menu as, for example, joe@joebloggs.com then whoever gets an email from you will receive it identical to whether you sent it through your 1and1 SMTP connection at home, or that of Vodafone. The reply will always route through the pop3 server of whoever hosts the mail (in your case 1and1).

Not sure why you are getting a packet data error as such when using GPRS to make a data connection, I would expect you not to be able to make an SMTP mail connection over an unsecured WLAN, i.e. in shops and cafe's, unless you possibly used a Vodafone hotspot, or your home ISP had a deal with one of the companies who sell wi-fi connectivity (people such as 'The Cloud' etc).

What phone have you got?

[hockeyshooter]

Hi Matt, you'll not be able to send mail through 1and1's SMTP server when not actually connected through them.

1&1 isn't an ISP, so you are never "connected through them". For example, my home broadband connection is BT but my incoming (POP) and outgoing (SMTP) mail servers are both 1&1.

It is possible to use 1&1's SMTP server but it requires a username and password (hence the 'auth' in the name) but most phones don't have a way of storing those settings for outgoing - only incoming. send.vondafone.net is your best bet.

Chris.

[Neil201]

1&1 isn't an ISP, so you are never "connected through them". For example, my home broadband connection is BT but my incoming (POP) and outgoing (SMTP) mail servers are both 1&1.

It is possible to use 1&1's SMTP server but it requires a username and password (hence the 'auth' in the name) but most phones don't have a way of storing those settings for outgoing - only incoming. send.vondafone.net is your best bet.

Chris.

My mistake! I've never used 1and1, thought they were an ISP so wasn't sure of their mail arrangements. I suspect the authorisation bit is where the problem lies, although my phone has an option for storing both username and passwords for my outgoing mail server (I use 'web'/'web' via send.vodafone.net).

[mjsulliva]

Hi Matt, you'll not be able to send mail through 1and1's SMTP server when not actually connected through them. Vodafone is effectively your ISP when connecting to the Internet/email via your phone and although not the ISP who host your email it doesn't make much difference for outgoing mail. If you set up your email address in the phone's menu as, for example, joe@joebloggs.com then whoever gets an email from you will receive it identical to whether you sent it through your 1and1 SMTP connection at home, or that of Vodafone. The reply will always route through the pop3 server of whoever hosts the mail (in your case 1and1).

Not sure why you are getting a packet data error as such when using GPRS to make a data connection, I would expect you not to be able to make an SMTP mail connection over an unsecured WLAN, i.e. in shops and cafe's, unless you possibly used a Vodafone hotspot, or your home ISP had a deal with one of the companies who sell wi-fi connectivity (people such as 'The Cloud' etc).

What phone have you got?

Hi, I've got a Nokia N82 which had the Vodafone Internet GPRS pre-installed, or it downloaded it during setup. Not sure.

I understand your explanation above and will persist with the send.vodafone.net setting.

After 3 years with a blackberry, this is proving a nightmare to setup! The problem is, I've tried Vodafone, 1and1 and Nokia helpdesks and this problem seems to fall between all of them!

Thanks, Matt

[zerosugar]

Now i know what the difference between the connections are, what i now need to know is how lenient are vodafone with the "unlimited internet" 120mb allowance, im already upto 105MB within 14 days of buying the bloody phone!!! and thats just browsing the Voda site!!!!

[ricflairandy]

how did you get on with this mate