Final notice red letter

[Kureigu]

Hi i have an o2 contract and have just came home today to find out that i have multiple letters from o2 and red letters from debt collectors saying that i owe them 709 pounds.

i have been away from home for sometime and i assumed my contract was going to be cancelled because i requested termination on the grounds that they was charging for 07744 and 07755 numbers. a friend of mine who took out a contract with them at the same time as me also requested his contract be terminated and these grounds and was successfull however i wasnt. is there anything i can do about this? thanks.

[glitter]

if you were to cancel your contract whilst there were still months remaining, then you would have to pay termination fees, and that would be whatever you pay for your line rental each month, and you would have to pay every month up until the end of the 18 or 12 month contract you had. if this is the case, then there is not alot you can do, as you signed the contract, if you request to reconnect the phone, then these termination fees will be waived, and then you can continue with your contract paying monthly until it ends, then you can disconnect free of charge

[re:charge]

i will never go contract again. the only thing you can do is ride it out 'til it's over, provided you know for sure you told them you want it to end.

why call a contract 12, or 18, or 24 months, if they have absolutely no intention of stopping? this is dishonest. if my contract was worded 12 months, then in my mind if they continue taking money from you, that is theft & should be a police matter... but the stupid laws in this country mean if you don't tell them you want to stop, they can assume you don't want to, despite you opting for a term contract.

[SOL]

Yes, but we don't know whether he was still in contract or not. If he wasn't then fair enough, but if he is, then as far as I'm aware, you can only cancel your contract if there is a detrimental change to your T&Cs.