hicksmat
12-12-2007, 09:41 PM
Hi guys, nice to post here ;)
My contact, an old VTT700 expires 26th Dec 2007. 3 had not been in touch to tell me about any upgrade options, I have had to call them, apparently if I had not called them they would have continuted to take £35 a month from my account even though VTT700 is obselete now.
Anyway, I was interested in the Mix and match deals with an N95, I was told in the 3 shop I can move to one of these deals no problem. I called 3 cust services to see what deals I could get out of them and they informed me they do not give mix and match for existing customers, I have been told this on three separate occasions over the phone from 3 reps, is this true?
The best deal I was offered over the phone was an N95 for £50 and £25 a month for 300 mins and 350 texts, some downloads etc. This deal works out more expensive than the Mix and Match 500 (£500 over 18 months against £486). I know I was offered a few more texts, but I thought 3 would try to retain existing customers?
can anyone help me and suggest anything? thanks a lot. p.s. can you haggle in a 3 store for a better deal?
pps I just read that the Nokia n95 8gb is out january on three, will this mean the current £9 monthly cost of the n95 will reduce because of the new edition? I would be reluctant to get the old n95 if there is a new one in Jan.
Matt
My contact, an old VTT700 expires 26th Dec 2007. 3 had not been in touch to tell me about any upgrade options, I have had to call them, apparently if I had not called them they would have continuted to take £35 a month from my account even though VTT700 is obselete now.
Anyway, I was interested in the Mix and match deals with an N95, I was told in the 3 shop I can move to one of these deals no problem. I called 3 cust services to see what deals I could get out of them and they informed me they do not give mix and match for existing customers, I have been told this on three separate occasions over the phone from 3 reps, is this true?
The best deal I was offered over the phone was an N95 for £50 and £25 a month for 300 mins and 350 texts, some downloads etc. This deal works out more expensive than the Mix and Match 500 (£500 over 18 months against £486). I know I was offered a few more texts, but I thought 3 would try to retain existing customers?
can anyone help me and suggest anything? thanks a lot. p.s. can you haggle in a 3 store for a better deal?
pps I just read that the Nokia n95 8gb is out january on three, will this mean the current £9 monthly cost of the n95 will reduce because of the new edition? I would be reluctant to get the old n95 if there is a new one in Jan.
Matt