Text alerts

[ib1-2]

I'm not getting text alerts after switching phone on. I've got lottery alerts set up and when the phone is on I get the message. If the phone has been switched off when the alert is normally sent I would have thought I would get it after switching back on again, but this doesn't happen. Any particular reason for this?

I would always get alerts sent when I was with Orange after switching phone back on. It makes me wonder if I'm missing other messages which aren't coming through when the phone is off.

[DaveC]

I would always get alerts sent when I was with Orange after switching phone back on. It makes me wonder if I'm missing other messages which aren't coming through when the phone is off.

You should get them. Switch your phone off and get someone to send you a text message and see what happens. At least it will indicate if it is a general message problem, or something to do with this particular alert.

[ib1-2]

No problem with others texting me. Must be just o2's alert system no vry good.

[pctech]

Don't O2 use the Telsis Intelligent SMS routing platform that is supposed to deliver messages directly to handsets when possible instead of storing them?

I'm wondering whether the text alerts are configured not to store and simply expire if the handset is switched off, this is more likely if the alerts are popular (they will of course store paid for messages but there is no business case for them to store free ones) in order to save space on the storage devices attahed to their SMS servers (I support an e-mail system for a living and know how scaling storage can be a pain in the neck)


pctech

[ib1-2]

Don't O2 use the Telsis Intelligent SMS routing platform that is supposed to deliver messages directly to handsets when possible instead of storing them?

I'm wondering whether the text alerts are configured not to store and simply expire if the handset is switched off, this is more likely if the alerts are popular (they will of course store paid for messages but there is no business case for them to store free ones) in order to save space on the storage devices attahed to their SMS servers (I support an e-mail system for a living and know how scaling storage can be a pain in the neck)


pctech

These are in fact paid for alerts. Think I might give o2 a..... no I'll email, less hassle.

[pctech]

Yep I always e-mail O2 rather than ring, tend to get a better considered response.

I do the same with Microsoft when I have to deal with them.