How do i report a mast (base station problem)

[rs100]

Where i live i use to have good t-mobile gsm & umts but it has gone poor i can see my local t-mobile mast but over the last year trees in front of the mast have grown right in front of it can t-mobile cut these trees back as they are only a few meters in front of the mast and bigger than the mast

[aquafortis]

strictly no, the only people who can cut down or cut back the trees are the local council or the owner of the land

[T-Mobile Tech]

T-Mobile have provisions in place for this sort of thing, the tech who looks after that area should have noticed this problem in their travels and passed it over to their estates manager to deal with.

[rs100]

I did phone and e-mail t-mobile months ago but nothin has been done,

[T-Mobile Tech]

What is the postcode and rough location of the mast in question and i'll see if there is anything I can do.

[rs100]

Here is details of the mast which i got from offcom Operator (t-mobile) Site Ref. 92191 GSM & UMTS site

What is the postcode and rough location of the mast in question and i'll see if there is anything I can do.

[T-Mobile Tech]

Thanks, having the cell Id makes life much easier, I'll keep you posted.

[T-Mobile Tech]

Could you let me know what your postcode is, the system won't let me report it without a postcode, you should be able to email it if you don't want to post it. Thanks

[rs100]

hi what is your email address as i can not see it on here, cheersCould you let me know what your postcode is, the system won't let me report it without a postcode, you should be able to email it if you don't want to post it. Thanks

[buckie]

Is the cell located in the NP44 area Gwent

[Rankrotten]

Sorry to piggyback on this thread but the T-Mobile cell in the G40 3RE postcode is not allowing data connections, any attempt to connect to it fails and it has been down since last week. No problems connecting elsewhere in Glasgow.