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View Full Version : I would NOT recommend hard reseting it on the 3 network


pav
09-11-2007, 06:31 PM
Due to having problems with my first 6120 I did a full reset of the phone using *#7370#.

After the reset I found that the X-series applications, games and the 3 launcher application was missing.

If one then did a restore from the memory card, only the games were restored.

To get the X-series applications back I had to re-download them from 3's web pages.

I found that it imposable to find a link to download the launcher application. I contacted 3 several times in an attempt to reinstall this application and rectify the other faults on the phone.

The response I got was varied from them. Some just kept sending the planet 3 and web settings numerous times. They appeared to have no knowledge of the 3 launcher application.

In my case fortunately it was diagnosed that my original phone was faulty (thankfully to a very helpful tech guy in 3) and I had it replaced in my local 3 store.

ossie
09-11-2007, 08:05 PM
Next time I would try a soft reset...
Navigate to the main screen of your phone screen
Enter *#7780#
When asked for a password enter 12345

You will NOT lose any of your information as this resets the phones ‘ini’ files only. Although no data is lost, you may loose personalised setting such as profiles, ring tones and shortcuts etc.