O2 Staff - Please come clean about October 1st Data Announcement

[darthbane2k]

Could someone who works for O2 please let us know what is going on October 1st regarding data tariffs.
I was ready to leave for T Mobile (who offers web and walk) but O2 are pleading with me to wait, but wont reveal any info at all until then! Its all cloak and daggar and im sick of it. I need to make a decision soon because my data usage is huge.
I have already took out a T Mobile contract but am within the grace period. I dont want to cancel the T Mobile deal just to find out O2 were messing me about all along. PAC code will be sent to me by O2 via SMS in the next 48 hours also.

[Andyroo]

i wouldnt act on what someone tells you on an internet forum, why dont you just wait and see what o2 comes up with, then you wont end up being disappointed.

[bavlondon]

Could someone who works for O2 please let us know what is going on October 1st regarding data tariffs.
I was ready to leave for T Mobile (who offers web and walk) but O2 are pleading with me to wait, but wont reveal any info at all until then! Its all cloak and daggar and im sick of it. I need to make a decision soon because my data usage is huge.
I have already took out a T Mobile contract but am within the grace period. I dont want to cancel the T Mobile deal just to find out O2 were messing me about all along. PAC code will be sent to me by O2 via SMS in the next 48 hours also.

All shall be revealed soon. Have patience.

[redtrain]

All shall be revealed soon. Have patience.

I think darthbane2k has explained quite clearly that this isn't a matter of "having patience", but an actual dilemma. Its not like he's just curious.....

I wouldn't bother waiting on them. Whatever they have to offer is unlikely to be as good as 3 or T-Mobile in terms of price - and their customers may overcrowd the network for the first 6-12 months while they adjust. (This seems to happen with most networks.) Their idea of "Unlimited" might not be as rosy as T-Mobile or 3.

[Chelseagirl]

I asked in the O2 shop at lunchtime. There will be 200mb for £7.50 (meant for mobiles) or unlimited (meant for laptops) at £29.99 - presumably with a data card.

[bavlondon]

I think darthbane2k has explained quite clearly that this isn't a matter of "having patience", but an actual dilemma. Its not like he's just curious.....

I wouldn't bother waiting on them. Whatever they have to offer is unlikely to be as good as 3 or T-Mobile in terms of price - and their customers may overcrowd the network for the first 6-12 months while they adjust. (This seems to happen with most networks.) Their idea of "Unlimited" might not be as rosy as T-Mobile or 3.

They said at the iphone announcment that there will be big news regarding data plans coming soon (1st week of October) for all O2 customers.

[old bill]

Found this updated link which might help you.
http://www.esato.com/board/viewtopic.php?topic=154284

[darthbane2k]

Yep you are indeed right. Called O2 again to chase the PAC code and it seems they lied to me. The £7.50 for 300MB and £30 for unlimited ARE the deals for October, which quite frankly is pathetic. There is NOTHING on offer to compete with T-Mobile's webnwalk and the iphone unlimited data/wifi tarriffs are strictly for iphones only.
Im through with O2 and their lies and so have left. T Mobile offer a much better package.

[markda]

how are those deals pathetic compared to tmob. how much data do you actually use? do you know?
And since the new data tariffs have not been launched how can you compare anyway. all that has been said on this thread re o2 data tariffs is just hearsay.

[darthbane2k]

how are those deals pathetic compared to tmob. how much data do you actually use? do you know?
And since the new data tariffs have not been launched how can you compare anyway. all that has been said on this thread re o2 data tariffs is just hearsay.


T Mobile offer unlimited surfing for 7.50. To me thats better value. I can surf, push email and update RSS news feeds without every worrying about cost.

[snu]

T Mobile offer unlimited surfing for 7.50. To me thats better value. I can surf, push email and update RSS news feeds without every worrying about cost.

T-Mobile offer 1GB for £7.50, you mean.

[old bill]

Hi,
As you may have seen from a diffrent post of mine a friend of mine has entered in to a IVA. Now she passed the credit check with O2 at the CPW but she went in to her local Vodafone store today and was declined. (Ah well Vodafones loss).

[Joe563]

o2 data plans are a bloody joke no lie.

I have ordered an 8GB Iphone from the states, when it comes im gonna unblock it and get a contract phone, sell the phone and use the chip in my new Iphone.

So far ive been looking for new deals but havent found anything good on O2, i was interested in their Sim only deal (simplicity) Online 25, 600 mins anytime any network and 1000 text including "Long Weekends", sounds good and dandy but I need sum data!! Unfortunetly O2 dont have unlimited data like t-mobile (£7.50 as I understand) or 3 Network (£5) which peeeees me off as their Online 25 deal seems so good.

If I dont hear any good news from them come the week of October 1st then Im gonna be forced to go with 3 Network as their currently doing a deal £28 per month, 750 mins anytime anynetwork and 150 text as such I will take out an addon £5 extra per month for unlimited data all in all £33 per month.

Im going through all this coz quite frankly the Iphone tarriffs are a JOKE!!!

I sincerely hope that O2 bring out unlimited data for between £5-8 that would be ideal, but as darthbane 2k said it MIGHT be £7.50 for 300MB or £30 for unlimited data :'(

Heres hoping!

[markda]

whether tmob is 7.50 for a gig or o2 is 7.50 for 300mb it is irrelevant if you only use 50mb per month. you would be paying the same for what you need, so it would then be down to the other factors with the tariff / customer service.

[Joe563]

who knows how much they use?? I certainly dont, and I dont wanna be worrying if ive gone over my allowence etc. I know they probably send you a text message if you get to only 50 MB but then u'll cut your internet use drastically. Well its all good if you know how much you use but for the majority of people like me who dont know, we'll prefer to get unlimited data!

[darthbane2k]

o2 data plans are a bloody joke no lie.

I have ordered an 8GB Iphone from the states, when it comes im gonna unblock it and get a contract phone, sell the phone and use the chip in my new Iphone.

So far ive been looking for new deals but havent found anything good on O2, i was interested in their Sim only deal (simplicity) Online 25, 600 mins anytime any network and 1000 text including "Long Weekends", sounds good and dandy but I need sum data!! Unfortunetly O2 dont have unlimited data like t-mobile (£7.50 as I understand) or 3 Network (£5) which peeeees me off as their Online 25 deal seems so good.

If I dont hear any good news from them come the week of October 1st then Im gonna be forced to go with 3 Network as their currently doing a deal £28 per month, 750 mins anytime anynetwork and 150 text as such I will take out an addon £5 extra per month for unlimited data all in all £33 per month.

Im going through all this coz quite frankly the Iphone tarriffs are a JOKE!!!

I sincerely hope that O2 bring out unlimited data for between £5-8 that would be ideal, but as darthbane 2k said it MIGHT be £7.50 for 300MB or £30 for unlimited data :'(

Heres hoping!



BE WARNED! You will not be able to move to Three using an iphone as it is not 3G. 3 SIMs do not work on non 3G phones

[Joe563]

well it looks like its O2 for me then, just sincerely hope they bring out a good deal!

[darthbane2k]

well it looks like its O2 for me then, just sincerely hope they bring out a good deal!

T-Mobile doesnt suit you? Because from Wednesday they are launching a new simplicity style tarriff called JUST SIM, I currently switched to them on a flext plan, im using a HTC Touch but got a free nokia in the package. The nokia is unopened and unused, but if one can use web and walk on their new sim only deal then i'll ask to return the phone and switch to that package. Rather not have the long 18 month contract if I can help it.

http://www.mobiletoday.co.uk/content/16904.asp?men=2&sub=6

[Joe563]

I quite dont understand the flext plans and how its run, im currently on 3000mins t-mobile, after 7 and weekend. £15 per month but it never comes to that. The online sim 25 from O2 looks like my best bet. t-mobile sim deal from £30 upwards might be for me but i'll further investigate before i go with either one. My iphone is coming in about 3 days cant wait!!!!

[darthbane2k]

I quite dont understand the flext plans and how its run, im currently on 3000mins t-mobile, after 7 and weekend. £15 per month but it never comes to that. The online sim 25 from O2 looks like my best bet. t-mobile sim deal from £30 upwards might be for me but i'll further investigate before i go with either one. My iphone is coming in about 3 days cant wait!!!!

You really need to research before committing to anything.
T-Mobile ARE launching a tarrif on wednesday that matches the O2 SIM only one. Like the O2 one this too has no legenthy contract attached, but unliek O2 it may permit you to take out web and walk with it.

[bassnote]

You really need to research before committing to anything.
T-Mobile ARE launching a tarrif on wednesday that matches the O2 SIM only one. Like the O2 one this too has no legenthy contract attached, but unliek O2 it may permit you to take out web and walk with it.

i can't see any indication of 7.50 per month web n walk on the tariff info, only the £1 per day option

http://www.t-mobile.co.uk/shop/mobile-phones/sim-card/pay-monthly/pay-monthly-sim-card/sim-only/

[darthbane2k]

i can't see any indication of 7.50 per month web n walk on the tariff info, only the £1 per day option

http://www.t-mobile.co.uk/shop/mobile-phones/sim-card/pay-monthly/pay-monthly-sim-card/sim-only/

The tarrif launches tomorrow, hence theres no info on the website yet. I have spoken to T Mobile sales today and it has all been confirmed. Tomorrow I sign up.
A member of staff even read out the staff FAQ to me and it clearly stated that web and walk and web and walk plus were options you could take.

Ring telesales on 0845 412 2401 , tell them you heard about the new SIM only plans in the media, you understand they launch tomorrow and they will divulge info..

[Joe563]

darthbane2k

What tariffs are they offering with their sim only deals?

I ask because im more inclined to go with the O2 options which is

Online 25 includes

600 Mins anytime anynetwork
1000 txt

Long weekends Talk - Sat, Sun, Mon UNLIMITED calls anynetwork

Or

Long weekends text - Sat, Sun, Mon UNLIMITED text

all for £25 a month, bloody excellent if u ask me. Now if only they get their data right next week. Im hoping for unlimited data for £10 tops then i'll be set :-)

T-mobile aint going it for me right now with their sim only deal, £7.50 for 50 mins anytime anynetwork, what a joke!

[darthbane2k]

darthbane2k

What tariffs are they offering with their sim only deals?

I ask because im more inclined to go with the O2 options which is

Online 25 includes

600 Mins anytime anynetwork
1000 txt

Long weekends Talk - Sat, Sun, Mon UNLIMITED calls anynetwork

Or

Long weekends text - Sat, Sun, Mon UNLIMITED text

all for £25 a month, bloody excellent if u ask me. Now if only they get their data right next week. Im hoping for unlimited data for £10 tops then i'll be set :-)

T-mobile aint going it for me right now with their sim only deal, £7.50 for 50 mins anytime anynetwork, what a joke!

The T Mobile deal MATCHES the O2 deal but for £5 more gives you 800 mins and 1000 texts. The beauty of the T Mobile deal is that while like O2 its only a 30 day contract, unlike O2 it allows you to add unlimited data via web and walk!
If and when O2 sort out their data plan and somehow offer a better SIM only deal, you can always port back to them in the future. - remember NO CONTRACT WITH SIM ONLY!

The SIM only deal you refer to with T Mobile for £7.50 is the old one. From tomorrow T will launch the JUST SIM Tariffs with £20 £30 and £40 options. The £30 option is the most balanced for me personally.

http://www.mobiletoday.co.uk/content/16904.asp?men=2&sub=6

[darthbane2k]

Those new T Mobile deals are now active. I just signed up and am expecting deliver tomorrow. They even took my PAC code over the phone so the porting process of my O2 number can begin ahead of schedule.

[Joe563]

the t-moblie deal sounds good,

can you add unlimited mobile internet to this deal? as it says only exsiting customers who are on flext or u-fix (http://www.t-mobile.co.uk/services/mobile-internet/on-your-phone/existing-customers/#content_nav_anchor) deals.

but on the o2 deal its UNLIMITED calls, anytime anynetwork on SAT, SUN, MON leaving you free to use the other 600 mins during the other days. like i said before if o2 sort there crap interent then im gonna go with them. if not then it looks like t-mobile for me

[darthbane2k]

I signed up today for the T Mobile Just SIM 30 plan.
I was allowed to add WebnWalk for an extra £7.50 a month - this gives me unlimited internet use. You cant add it from the website for some reason, but call telesales on 0845 412 2409 and they will help you out.
You are right, the O2 deal has the unlimited weekend thing, and the T Mobile one doesnt. However for £30 , I am getting 800 x-Network mins, which is 200 more than the O2 deal. It really depends how much you value unlimted data, to me its essential. The last O2 bill I had I was charged £100 for data alone.

I hate to say it, but O2 are NOT sorting out their data. It seems its £7.50 for 300MB, £30 for unlimited or take an iPhone tarriff, which gives your free internet and wifi but terrible call time/txts.
If O2 sort themselves out, I will go back. Beauty is, with the T Mobile deal im not tied to a contract.

[Joe563]

thats great you can add webnwalk, so its £37.50 per month for you, thats cool. my o2 line is gonna be £25 per month with hopefully £10 - £15 unlimited data, the highest i'll go is 40 quid.

I value data a lot, im currently on a t-mobile line rental deal, 3000 mins after 7, weekends t-mobile n landlines, £15 2 year contract, ends in feb 08. well its bin ****e!!! bill never comes to that, always something like £50 and over. I had a data charge the other month £40!!!! I was like arrrrrrggghhhh, and i wasnt even browsing for that long! lol Kinda put me off t-mobile.

anyhow im glad your loving your new plan, my Iphone comes 2moro or the next day, so i should be set by this time next week. :-)

*****COME ON O2, GIMMIE UNLIMITED DATA FOR A FIVER!!!*****

[darthbane2k]

thats great you can add webnwalk, so its £37.50 per month for you, thats cool. my o2 line is gonna be £25 per month with hopefully £10 - £15 unlimited data, the highest i'll go is 40 quid.

I value data a lot, im currently on a t-mobile line rental deal, 3000 mins after 7, weekends t-mobile n landlines, £15 2 year contract, ends in feb 08. well its bin ****e!!! bill never comes to that, always something like £50 and over. I had a data charge the other month £40!!!! I was like arrrrrrggghhhh, and i wasnt even browsing for that long! lol Kinda put me off t-mobile.

anyhow im glad your loving your new plan, my Iphone comes 2moro or the next day, so i should be set by this time next week. :-)

*****COME ON O2, GIMMIE UNLIMITED DATA FOR A FIVER!!!*****

Hold on - if you're currently with T Mobile, just add web and walk to your existing deal for £7.50.

[Joe563]

nah i need anytime anynetwork minutes and a lot of them, thats what is killing me on this current contract need texts, not to be tied into a contract, need a new number (couple of women i wanna escape, lol) and want a new service. kinda tired of t-mobile. never really used mobile internet on my n73, except to try it now and again and when i do i get stung!! lol i need unlimited internet now coz the iphone is TRUE internet not the crap on my n73 (even though it hasnt got some flash support and others) wasnt worth it before but now it is.

[darthbane2k]

nah i need anytime anynetwork minutes and a lot of them, thats what is killing me on this current contract need texts, not to be tied into a contract, need a new number (couple of women i wanna escape, lol) and want a new service. kinda tired of t-mobile. never really used mobile internet on my n73, except to try it now and again and when i do i get stung!! lol i need unlimited internet now coz the iphone is TRUE internet not the crap on my n73 (even though it hasnt got some flash support and others) wasnt worth it before but now it is.

I still dont understand. WebandWalk is an ADD ON its not a tarrif. You can keep your tarrif but just ask to add on web and walk for a seperate £7.50 a month.
Why dont you call them up?

[darthbane2k]

Actually I understand your problem. Sorry I wasnt clear before..

1) Downgrade your existing tarrif to the bare minimum - dont use it and wait for the contract to run out. Then cancel.

2) Take out a second T Mobile line (they will let you) that is SIM only. No contract is attached to this. Put web n walk on this and use for your iPhone.

If anytime mins are your thing, go for Just SIM 30 or 40

just SIM 30
800 minutes 1000 texts
£30.00

just SIM 40
1200 minutes 3000 texts
£40.00

Web and Walk
an additional £7.50 for unlimted Internet.


I understand that you may be interested in O2 because of Edge. Let me tell you I still have an O2 line (until the number port completes) and I detect no Edge network at all, and I live in London! Its only 30% coverage at the moment.

[old bill]

Have just spoken to a O2 store about the new data tarrifs. Thes have been confirmed as the following.
£7.50 pm 200MB
£25.00 pm 3 GB
The chap at O2 said that these were good value compaired to the other networks as most people dont use over 200 meg pm.

[darthbane2k]

Have just spoken to a O2 store about the new data tarrifs. Thes have been confirmed as the following.
£7.50 pm 200MB
£25.00 pm 3 GB
The chap at O2 said that these were good value compaired to the other networks as most people dont use over 200 meg pm.

I think the £25 option is being billed as mobile broadband unlimited option (As they will allow you to use the phone as a modem) with 3GB fair use policy.

Also I think they will offer the iPhone tarrifs to all.But why anyone would want to take one of those I dont know!

Web&Walk all the way!

[darthbane2k]

Well its not October 1st yet, but O2 came clean today.

http://www.mobiletoday.co.uk/content/16929.asp?men=2&sub=6

They WILL offer unlimited data, but heres the catch..

£7.50 gets you "unlimited data" but with a 200MB Max fair use policy.

Do you consider 200MB fair?

Do you consider 200MB unlimited?

O2 still dont get it.

[Joe563]

thats messed up!

1400 pages per month works out to be about 47 pages per day! lol

what would happen if i used 300MB or even 400MB??

dunno, its kinda tight but hopfully I'll always be around a wifi spot

then again its 200MB for all my e-mail aswell as web browsing, OHHHHHH O2 u b*stards

[darthbane2k]

then again its 200MB for all my e-mail aswell as web browsing, OHHHHHH O2 u b*stards


Remember - that includes email attachments. Say if someones emailing a photo - thats 2MB at least right there.

[Joe563]

yea i getcha, looks like im gonna have to wait next week to see it on the o2 website before i make my decision. unlimited calls vs. unlimited data, I'll see how it pans out, besides it aint a contract phone so if i find out one is 2 pricey I can always cancel and try the other and go back to the orginal one. ;-)

[darthbane2k]

yea i getcha, looks like im gonna have to wait next week to see it on the o2 website before i make my decision. unlimited calls vs. unlimited data, I'll see how it pans out, besides it aint a contract phone so if i find out one is 2 pricey I can always cancel and try the other and go back to the orginal one. ;-)

Seeing as O2 made this public today, why not ring them up. The embago is now broken...

Has your iPhone arrived yet?

It might be worth your while sticking with O2 for visual voicemail. But you really need to see how often you use your iphone for data. Remember Google maps eats a lot of data, and I use that at least 3 times a day

[Joe563]

jus looked up the tracking info and my iphone should arrive 2moro, might give O2 a ring later and see whats up with them. yea google maps eats a lot of data and i suppose i would be using the interent features a lot, but everywhere i'll be wil lhave wifi unless im out and about which could eat up a lot of data.

If i use over 200MB O2 cant exactly cancel my line can they?

[darthbane2k]

jus looked up the tracking info and my iphone should arrive 2moro, might give O2 a ring later and see whats up with them. yea google maps eats a lot of data and i suppose i would be using the interent features a lot, but everywhere i'll be wil lhave wifi unless im out and about which could eat up a lot of data.

If i use over 200MB O2 cant exactly cancel my line can they?

They will simply start charging you for excess data. Its just like O2s current bolt-ons. I had a 20MB one for £10! Once I went over, I was charged.

Also I hear your point about wifi, but is free wifi so readily available? Also, apps such as RSS news aggregators, weather updates and email will require a constant connection for updates - say if you're not in a wifi zone, your phone will naturally use GPRS. You could disable that, but whats the point of imporing an iPhone just to cripple it?

[Joe563]

true about the constant connection it needs, i'll see how it goes anyway. only time will tell

[darthbane2k]

Just called O2 for you. Guy sounded like he was reading a script. First he wasnt allowed to tell me the fair use limit for the £7.50 deal, I then said I read it was 200MB and he admitted it. He then asked if I was the press!! I denied that.
He then said that it was a "major breakthrough" for O2 to launch this and that O2 are certain no customer will ever go over 200MB a month. If,however you do - the fair use team will call and text you and will cut off your Internet access. Not quite sure how they will do this...
The deal doesnt include wifi, and you can add it to the simplicity tarrifs.

[Joe563]

lol he thought u was the press! "major breakthrough" my backside, yea the deal doesnt include wifi, jus ment the areas I will be in will have wifi that i can access freely. thanx for that though,

So u enjoying your t-mobile plan?

[darthbane2k]

lol he thought u was the press! "major breakthrough" my backside, yea the deal doesnt include wifi, jus ment the areas I will be in will have wifi that i can access freely. thanx for that though,

So u enjoying your t-mobile plan?

Well, to be fair it is a breakthrough for O2!

Anyway, im loving the unlimited data on T Mobile, I can download away, push email and not worry. My number ports from O2 tomorrow, but if O2 change their ways, I may return. Cant fault their customer service.

[themakh]

does anyone know whether the iphone tariffs are available to exisiting o2 non-iphone customers. Those who want to keep their existing phone but upgrade their tariff only.

I have a XDA trion and could do with the unlimited data which the iphone tariff offers rather then the 200mb. I dont mind the 200min and 200text because thats about how much i use anyway over the month.

[darthbane2k]

does anyone know whether the iphone tariffs are available to exisiting o2 non-iphone customers. Those who want to keep their existing phone but upgrade their tariff only.

I have a XDA trion and could do with the unlimited data which the iphone tariff offers rather then the 200mb. I dont mind the 200min and 200text because thats about how much i use anyway over the month.

Sorry, you are mistaken. The iPhone tarrif is also "unlimited" with a fair use policy of 200MB. Its exactly the same deal, only with the iPhone tarrifs you get free Wifi via Cloud.

[cj1207]

Sorry, you are mistaken. The iPhone tarrif is also "unlimited" with a fair use policy of 200MB. Its exactly the same deal, only with the iPhone tarrifs you get free Wifi via Cloud.

No, sorry, YOU are mistaken. iPhone tariffs are unlimited with a FUP of 3.5GB, and Unlimited Cloud Access.

[darthbane2k]

No, sorry, YOU are mistaken. iPhone tariffs are unlimited with a FUP of 3.5GB, and Unlimited Cloud Access.

3.5GB - absolute rubbish. Where did you hear that?
The fair use policy is 200MB.

When questioned at the UK press conference, Matthew Key (CEO of O2) said, "There is a limit: 1,400 internet pages per day would break the deal as part of fair usage agreement."

http://crave.cnet.co.uk/mobiles/0,39029453,49292876-4,00.htm

Does 1400 web pages a day sound like 3.5GB to you? Only O2s Web Max plan allows 3.5GB of fair use - thats because its designed for modem/datacard use

[themakh]

well if its 200mb then theres no point moving onto it however 3.5g is another thing. May i ask where the 3.5g figure came from?

if this is true then its definetly worth moving onto the iphone tariff, if we are allowed to.

[old bill]

Well O2 seem to have shot themselves in the foot. Yes you can get 3GB for £30.00 but you are not allowed to stream, VOIP ect. T&Cs below.

Data usage is measured in kilobytes (KB). 1MB = 1024 Kilobytes (KB), 1024 MB = 1 Gigabyte (GB)
Data usage is rounded to the nearest kilobyte on a daily basis and charges are rounded up to the nearest 1p.
You are billed for the amount of data that travels over the data network. Please note that your bill may include charges for re-sent data packets and packets added to control the flow of data over the network.
You will lose any inclusive data allowance previously included as part of your O2 voice tariff when you add on a data tariff.
The Charges set out within this Charges Schedule do not incorporate data roaming rates which are set out here Data roaming charges
To access O2’s data services your mobile device must be data compatible and enabled.
All prices shown are for payment by Direct Debit - a different rate may apply if paying by another method.
Access to data services is subject to network coverage.
Connection to a data tariff is subject to status and credit checking.
The Minimum Period is 1 month if a data tariff or Bolt On is added to a voice tariff.

O2 Web Bolt On
The monthly subscription package for the O2 Web Bolt On can only be added to a consumer voice tariff and allows you unlimited use of O2’s 3G/GPRS Mobile Data Services for Permitted Uses only.

Permitted Uses of O2 Web Bolt On are uses of your SIM Card within a handheld mobile device for the purposes of Internet Browsing and email (excluding BlackBerry® email) only.

Any other use of the O2 Web Bolt On will not be a Permitted Use, including but not limited to:

Use of the O2 Web Bolt On with Data Cards or Modems;

Instant Messaging,
IP Telephony,
Point 2 Point file sharing and file transfer,
VoIP (e.g. Skype™),
Video and TV streaming,
Slingboxes; and
Use in conjunction with routers.
O2 reserves the right to suggest an upgrade to the O2 Web Max tariff or to withdraw the O2 Web Bolt On from you at any time if O2 reasonably suspects you of using the service for uses other than the Permitted Uses or abuse of the service, including using an atypical volume of data as compared to normal users of the O2 Web Bolt On, which will normally be less than 200MB of usage within a one month bill cycle (termed “fair usage”).

O2 will contact you before O2 Web Bolt On is withdrawn or upgraded. If for any reason contact is not possible then O2 may temporarily bar the service until contact can be made. In the event that O2 withdraws the O2 Web Bolt On, O2 is not obliged to offer any alternative replacement service. If O2 determines that you may upgrade to an alternative tariff which is more appropriate for your requirements then, if you consent, O2 will transfer you to the alternative service as soon as is reasonably practicable after you advise O2 that this is what you wish to do.

In these terms the expression “you” shall mean the Customer, and your shall be interpreted accordingly.

O2 Web Max
The O2 Web Max tariff can be added to an O2 consumer voice tariff and allows you unlimited use of O2’s 3G/GPRS Mobile Data Services for Permitted Uses only. Permitted Uses of O2 Web Max are use of your SIM Card within a handheld mobile device for Internet Browsing and email (excludes BlackBerry® email) and use with a Data Card or Modem.

Any other use of the O2 Web Max tariff will not be a Permitted Use, including but not limited to:

Instant Messaging,
IP Telephony,
VoIP (e.g. Skype™),
Video and TV streaming; and
Slingboxes.
O2 reserves the right to withdraw the O2 Web Max tariff from you at any time if O2 reasonably suspects you of using the service for uses other than the Permitted Uses or abuse of the service, including using an atypical volume of data as compared to normal users of the O2 Web Max tariff, which will normally be less than 3GB of usage within a one month bill cycle (termed “fair usage”).

O2 will contact you before O2 Web Max is withdrawn or upgraded. If for any reason contact is not possible then O2 may temporarily bar the service until contact can be made. In the event that O2 withdraws the O2 Web Max tariff, O2 is not obliged to offer any alternative replacement service. If O2 determines that you may upgrade to an alternative tariff which is more appropriate for your requirements then, if you consent, O2 will transfer you to the alternative service as soon as is reasonably practicable after you advise O2 that this is what you wish to do.

In these terms the expression “you” shall mean the Customer, and your shall be interpreted accordingly.

[darthbane2k]

Its definately 200MB people.

http://www.o2.co.uk/mobilestariffs/tariffs/consumerdatabolton

[themakh]

well i just rung up o2 customer service and asked to take out the 200mb data bolt on. The lady put me on hold whilst she checked with the manager whether i was elegible for the bolt on.

When she got back she found out that you have to be a new customer or an existing customer on a Q4 tariff in order to take out the 200mb bolt on, she said she tried to put me on it on the system but it refused to do it. I was confused at this point and said ok and ended the call.

When i checked the terms and conditions it says i am elegible as i my contract started in june/july, what on earth is happening here?

I better be elegible otherwise im paying off my contract early and moving to 3 or t-mobile this is getting ridiculus. I wasnt entirly happy with o2 idea of unlimited but at least it was enought for all my emails and most internet browsing, (though it wastnt sufficient for audio or video streaming)

[chandlercjh]

hang on......

according to the O2 t&C's its 200mb a month - NOT unlimited

The way I understood they got around calling it "Unlimited" is because you could use it for anything at all (streaming, VOIP, etc.

Surely now it is not unlimited in any shape or form - this making this a complete shambles?

[chandlercjh]

.....and its also not available on Carphone warehouse in the near future - they know nothing about it.....

[evil Homer]

Well changed over to to the 200mb for £7.50/month bolt on this morning (becomes active at my next bill date) as I was on the 20mb for £10/month bolt on.

My contract started in June of this year and the guy had no problem adding it to my account.

Whether its there on the 16th October is another thing as O2 decided to bill me for internet usage in the first month I had it even though I'd added the original bolt on and had to give me a nice fat credit against it as it hadn't been activated properly.

[Albino Eatpod]

Well I just tried to add the bolt-on to be told "no can do". I've been on the same tariff for a number of years, and apparently they can only add it to tariffs from April '07 onwards. I upgraded last month, so renewed my contract (on the basis that these tariffs would be coming October 1st). This means that I can't change my tariff to an acceptable one for 9 months!

I think an email to retention might be in order.

[darthbane2k]

I think T Mobile might be in order.

[Albino Eatpod]

Tempting, but I'm stuck in my O2 contract for now, and don't want to have to buy my way out. I don't think the 08 numbers going will fly now, since I've already renewed for 12 months.