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View Full Version : Voda Customer Services here

FoneTec
07-01-2007, 03:27 PM
Work for Vodafone CS (email)..

Will pop on now and again as ive been browsing this forum for a while!
M2KB
07-01-2007, 04:21 PM
Welcome :)
FoneTec
07-01-2007, 04:24 PM
Cheers :) looking forward to being attacked with questions now :)
M2KB
07-01-2007, 04:32 PM
Not from me. ;) I've not been a Voda customer for some years now. But it's nice to have you guys around anyway. Wish some 3 ones with some clout would turn up now...

Who speak English.
FoneTec
07-01-2007, 04:53 PM
JUst wandering how you send a PM on here ? Any ideas? Im either blind or silly!
pav
07-01-2007, 05:03 PM
The PM facility is disabled on the forum
FoneTec
07-01-2007, 05:08 PM
Ahh thanks for letting me know PAV...

I have been sitting here for nearly an hour trying to find it!
kai666
11-01-2007, 10:26 AM
Cheers :) looking forward to being attacked with questions now :)

Maybe you can help me? I went into a vodafone shop wanting a w950. I wanted to upgrade and stay on my current tarriff with a 12 month contract. Most shops said no, but one vodafone shop said yes, with the phone free. But it was out of stock, and to come back after christmas.

Did just that, but the price of the handset had gone up to £200!!

Was not a happy bunny!!

My question is how can the price go up by so much in the space of 3 weeks? I know it's all worked out on usage etc, but can by pattern of usage really change that much in such a short period of time to ask for an extra £200?

Customer services wanted £160 for the phone from day one. Though I have not tried them to see if there price has changed

How can i get the price down again?

thanks
Stu-
12-01-2007, 12:34 PM
Think your best looking for a higher tariff to get the phone for cheaper
kai666
12-01-2007, 01:21 PM
Think your best looking for a higher tariff to get the phone for cheaper

thanks, but as I already said, i want to stay on the same tariff. And the phone was free 3 weeks ago, now it's £200. Why would i want to increase the amount i pay each month to get something for free, that i could have got for free on my current tarrif had the phone been in stock

anyway thanks anyway
Stu-
12-01-2007, 08:16 PM
kai666 your best phoning them up, Threatening to leave mention this story to the "Saves" team and they should match that for ya

Apologies, Didnt read the post properly :(