Vodafone have shafted me with contract

[rgvkid]

hi all,
just changed my vodafone contract to what was meant to be £25/month for 300 mins+500 sms(12 month contract),after the usual arguing with them.basically they werent even willing to match the other providors,then when they did they were still insisting on £60 for the phone when everyone else was doing it for free (sony eric k800i).
eventually agreed to the £60 for phone and the above deal after a heated conversation with vodafone disconnections guy.
checked my online bill tonight,blow me sideways,i'm on £35/month and 18 month contract,phoned them and they said strangely there were no notes from the guy who put me on it.basically i think he has just had enough of me and has stuck me on it to get me off the phone,as he read it all back to me and i wrote all the details down,so am 100% about what i was told i would be on.
i feel well and truly shafted,phoned them tonight and was told to phone back tomorrow as their dept. who deals with complaints will be open then.they also have a 14-day thing to get the stuff back,so suspect unless they come up with the goods ,this is what will happen.
sorry for length,oooooooh sooooo annoyed.
cheers,any help/input much appreciated

[GC27vf]

Hi,

Sorry to hear of the problems you've been having. Working for Vodafone, although I can't promise different information than what you may already have been provided with, if you'd still like somebody to look into this further you could always go to www.vodafone.co.uk, select the following link and then 'email'. By leaving the short-code FIT135 in the body of your email this will also send it through to somebody who'lll be able to do some investigating on your behalf:

http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=Page_BOS_ContactUsContent&pageID=PCU_0001

[rgvkid]

thanks for that,i contacted them already and have just received an email asking me to confirm security details.
cheers