Hi,
I get an error message when trying to zoom a photo in the gallery, it says "Gallery: Memory full. Close some applications and try again"
If I press and hold the menu button to ensure all apps are closed, it still says the same thing even when no apps are open.
If I switch the fone off and then back on, then it will zoom pictures, but after using the fone for a while it starts giving me the same error message.
Any ideas??
:confused:
Tikon
05-12-2007, 08:52 AM
Hi,
I get an error message when trying to zoom a photo in the gallery, it says "Gallery: Memory full. Close some applications and try again"
-snipped-
:confused:
I have similar problem with this but when trying to access my calender.
Nokia's advice is as follows (See below) - which i'd done anyway before contacting them and none of it resolves the issue.
I havea 6gb memory card in the phone the internal memory shows lots of free space.
For a phone that costs this much money Nokia needa good kicking for this.
Tikon
Thank you for emailing Nokia Care.
With regard to your email, you can close open applications by holding down the menu key. This would bring up all open application which you can then proceed to exit. Please note , your phone’s memory is shared between your "Gallery", "Messaging", "Contacts", and "Web".
Kindly reboot your phone by removing the back cover and battery for a few minutes before placing them back together. The act of rebooting refreshes the phone’s memory. Switch the phone on and check to see if you still have the same issue. Please proceed to check your phone’s memory by referring to the following steps:
Menu > Tools > File Manager > Options > Memory Details.
Once you determine which area is taking up memory, kindly delete or move file to your memory card.
If you unable to delete or move files, then you can use Nokia PC Suite to transfer file to your PC or delete them. You can do this by utilizing Nokia Phone Browser ("File Manager") on Nokia PC Suite.
You may download the latest Nokia PC Suite from: http://europe.nokia.com/pcsuite
I would recommend that you update your phone’s software. Nokia Software Updater allows you to keep your phone up to date and improves the overall performance of your mobile phone. Please be informed that it is highly recommended that you back up your phone’s data prior to using Nokia Software Updater as the contents of your mobile phone would be erased.
Kindly log on to the following link for Nokia Software Updater: http://europe.nokia.com/softwareupdate
If in the unlikely event the issue still persists, please take the phone to your nearest Nokia Care Point for an assessment. The technicians will assess if a repair is required and advise if this may be covered under the warranty.