Working for T-mobile retail? [Archive] - 3G forum : your 3G community and resource.

Shortbread

26-07-2006, 06:10 PM

paw83

26-07-2006, 07:25 PM

When I was in purchasing my K800i yesterday girl who sold me it was asking if I would be interested in working for T-Mobile (I currently work for the guys about to be acquired by O2) and was wondering what you guys thought of the company? Pay etc?

Know its not exactly relevent to 3G but thoughts would be appreciated.

Cheers guys

As of next month I'll have been with T-Mobile for 3 years. As with any job it has it's ups and downs. But over all it is a great place to work. Basic wage is good, as long as you hit your targets bonuses are even better. I'm just below a management position at the moment and my annual take home is a 5 figure sum starting with a 2, as a sales consultant you can easily earn in excess of £15k.
It's a great time to join the company too, with the way the retail stores are expanding it leaves a lot of room for progression.
(BTW if someone recommends you, they get £500 for it, so pick me over the girl who served you!!! I've got 13 lines to fund on me contract!)

3point

26-07-2006, 07:30 PM

i agree with the above post, i work for t-mobile and the money is good as long as you do your targets. the bonuses are very good. i've taken home 2k one month. (gross).

paw83

26-07-2006, 07:31 PM

That's me this month!!! God bless the quarter bonus!

3point

26-07-2006, 07:39 PM

That's me this month!!! God bless the quarter bonus!

absolutely :D lol :D

3 cheers for the quarter bonus

Shortbread

26-07-2006, 07:46 PM

Cheers for taking the time to reply guys. Would be looking to move to a store as a deputy manager as that's what I'm currently doing at the moment. Will update the CV and get it handed in as I'm getting a bit tired sitting about waiting to hear what's happening with us. Apparently going to find out on Monday although no doubt mobile weekly will tell us on Friday!

paw83

26-07-2006, 07:50 PM

Why wait til friday? They have a website you know.... http://mobiletoday.co.uk

Your sacking. Live, as it happens.

SuperGaz

14-09-2006, 07:34 AM

Why wait til friday? They have a website you know.... http://mobiletoday.co.uk

Your sacking. Live, as it happens.

Yep its a cool company to work for im one of the oldies, been in T Mob for 5 years and progressed to Store Manager, Still love it but they do mess about with our commisions to much.

Losing a mint since July, not good:alien:

TAZ_TYPER

04-10-2006, 02:08 PM

Hi im a new member and been offered a job in a tmobile job i just wanted some views on what the commsion was like and what the sales targets are like any replies appreciated

3point

04-10-2006, 05:15 PM

Hi im a new member and been offered a job in a tmobile job i just wanted some views on what the commsion was like and what the sales targets are like any replies appreciated

commission is good, did 2k gross last month before tax etc.

sales targets vary according to the size of your store etc, the area you are in, how many staff in your shop.

your manager will explain all of this to you.

you will go on the retail rev course in hatfield as well.

plent of incentives as well to make you loads of money.

hope you enjoy your time with t-mobile :)

TAZ_TYPER

04-10-2006, 09:57 PM

hi thanks for the reply what was the training like in Hatfield been told its 4 days. are they usually alot of people doing the training at the same time.

3point

04-10-2006, 11:08 PM

hi thanks for the reply what was the training like in Hatfield been told its 4 days. are they usually alot of people doing the training at the same time.

it was good, lasted 3 days. you stay at the ramada jarvis hotel, the t-mobile buildings are about 15 minute walk from the hotel.

when you see them for the 1st time, they look very impressive.

they were about 20 people in our group, from different stores etc. we had sales consultants, senior sales, and store managers.

what area/territory are you in?

good luck

TAZ_TYPER

05-10-2006, 08:44 AM

3point

05-10-2006, 06:17 PM

I will be working in the manchester area part time which should be good i have been reading up about T mobile and the reviews have been very good overall im just trying to get some inside information before i start. regarding the commision to get a certain amount depending on how high the tariff you sell if so how much ?

the way it works is, if you are working part-time, you have to achieve so many points. the points are based on what you sell- e.g. contracts, insurance, pay as you go, accessories etc.

the points are then broken down, how many contracts you have to sell, payg handsets etc.

your manager will brief you on this.

the more you do, the more points you make, more money you get:D

TAZ_TYPER

05-10-2006, 09:21 PM

sorry to ask these questions but just want to makesure i am aware of what the job role is. Is it easy or difficult to meet part time targets and what happens if you dont meet them do you to get training or is that it your out....

3point

06-10-2006, 05:35 PM

it's easy to meet part time targets, our part-timer made over £1000 in bonus/commission!!!

if you dont do it, then you just get paid your basic. you definitely dont get fired etc.

your manager will sit down with you and ask why you think you didnt hit target, what you could do better etc.

TAZ_TYPER

06-10-2006, 09:29 PM

cheers mate for the replies appreciate it

TAZ_TYPER

08-10-2006, 03:35 PM

Got another quick question is it true you cannot personally sign up a family and freind on a T mobile contract in the shop. if so how to do get around this

thanks

3point

08-10-2006, 07:23 PM

Got another quick question is it true you cannot personally sign up a family and freind on a T mobile contract in the shop. if so how to do get around this

thanks

that is very true mate. someone else does the sale, so you can then put them onto your friends & family discount.

there is no way around this!!!

kolotoure

13-10-2006, 01:07 PM

Hi im a new member and been offered a job in a tmobile job i just wanted some views on what the commsion was like and what the sales targets are like any replies appreciated

hi taz

im just wondering how long was it from your interview until the time you got offered the job? because i had an interview last friday and the guys who interviewed me said they would get back to me by the tuesday just gone. ive just been on the phone to someone in recruitment and they told me that they have not yet recieved any feedback so cant tell me anything. also was it offered by phone\email\letter?

cheers for any help.

TAZ_TYPER

13-10-2006, 09:08 PM

kolotoure

16-10-2006, 11:01 AM

Hi mate i had my interview on a friday and was told by the folling Monday that i have got the job im just waiting for my contract to come through the post and then go on the training in london. Were did you have your interview

it was in the midlands. i still havent heard anything and its been 10 days since my interview now. the guy in recruitment also says he hasnt had any feedback from the store yet.

can any other tmob staff advise whether this is a normal wait or whether my chances arent looking that good right now?

TAZ_TYPER

16-10-2006, 04:03 PM

I understand if you work at T mobile you get offered a staff plan. does anyone know what the staff plan is and what free sms or free minutes you get and do you get to choose your phone thanks

3point

16-10-2006, 05:16 PM

I understand if you work at T mobile you get offered a staff plan. does anyone know what the staff plan is and what free sms or free minutes you get and do you get to choose your phone thanks

cant remember exactly, but you get 1000 mins to t-mobile and landlines only, 500 text messages, web 'n' walk for free, 50 cross-net mins, 50 video mins. cant remember the rest.

if you already are on t-mobile you will be able to put your number on to the staff plan.

if you get a new contract, i think you have to wait 3 months.

hope this info helps.

TAZ_TYPER

16-10-2006, 09:00 PM

cheers for that 3 point is the Staff plan free or do you have to pay for it

3point

16-10-2006, 09:49 PM

cheers for that 3 point is the Staff plan free or do you have to pay for it

absolutely FREE:D

TAZ_TYPER

18-10-2006, 01:44 PM

do get to choose what phone you get on the staff plan or do you just get a standard one from T-mobile

[1]Player

18-10-2006, 04:41 PM

Actually, the staff plan is based on Flext now.

There is a wide range of handsets available on it, some of which are free and some of which aren't.

aquafortis

24-04-2007, 08:33 AM

Too many changes in our retail systems are making life harder as they simply do not function correctly, as with all places there are good and bad points, but seriously the network needs to listen to the frontline staff first when introducing new systems. The old systems worked fine so there was no need for change i mean we have tills that are basic but the network insists on flashy web pages to find info on our services which is mostly text based, sorry what's the point. Commission payments have been subject to question for many month and i hope it gets sorted out.

A few benefits are the staff plan and friends and family line rental discount, oh and all the pens you could wish for when reps from the mobile phone manufacturers come round, well mints or lollies we want phones please!!!!