web and walk

[spartan73]

hi all, just wanted to ask what exactly is the data limit for web and walk each month? i know it says unlimited but i just don't believe thats the case. so does anyone know the actually limit? also its ok to use msn messanger with it now? and will the nokia n80, SE k800, OR se W850i support msn? bit of a daft questing buti just wante it to be cleared up. thanks

[3G-Londoner]

the unlimited usage depends on whether you are talking about the professional tariff with data card or unlimited add-on with the flext and relax tariffs.

Its 2GB fair use policy for the Professional tariff, but it sounds like you are talking about the add-on, so no there really is no limit, but if they suspect you to be using your phone as a modem they will start telling you off!

from their website:

Fair use policy applies: Relax web ‘n’ walk and Flext web ‘n’ walk price plans provide unlimited internet browsing on mobile handsets in the UK. To ensure a high quality of service for all our customers, they are not to be used for other activities such as (but not limited to): modem access for computers, internet based video/audio streaming services, peer to peer file sharing, internet based video download and internet based telephony. If such use is detected, notice may be given, after which network protection controls may be applied which will result in a reduced speed of transmission.


Yup msn messenger works through the network as I use it ok. Not sure about the phones tho as I dont use these!

[mobieg]

i thought it was 1gb for the normal web-&-walk.

[OldUserAccount]

i thought it was 1gb for the normal web-&-walk.


it clearly states its unlimited...

[spartan73]

yes but i work for vodafone and things that say unlimited* NEVER mean unliimited. they always have some sort of limit which is why i asked :P

[scoobystu2]

These "unlimited" statements IMHO should be outlawed. I mean in plain english there is limit, whatever limit they set, even if it is unlikely you will reach it. Often tucked away in their pages of terms and conditions.
Imagine if you tried doing this in a retail arena, trading standards would be down on you like a ton of bricks.
If only Carling did unlimited ....:alien: :alien:

[OldUserAccount]

yes but i work for vodafone and things that say unlimited* NEVER mean unliimited. they always have some sort of limit which is why i asked :P


as far as the average man in the street is concerned it is unlimited and thats who it it targeted at. If you are not Mr Average and abuse it by going on for 10 hours a day you will find out... Its the same with many broadband isps - mine limit the amount of file sharing at peak hours so everynody get a fair share...

[scoobystu2]

IMHO it is just plain unfair to call something unlimited when technically it is not. One can split hairs but ATEOTD it is just misleading for companies to make these rash statements and IMHO should therefore be outlawed.
I mean at what obscure point does something suddenly warrant such a label ???

[OldUserAccount]

IMHO it is just plain unfair to call something unlimited when technically it is not. One can split hairs but ATEOTD it is just misleading for companies to make these rash statements and IMHO should therefore be outlawed.
I mean at what obscure point does something suddenly warrant such a label ???


Why dont you take it up with the Office of Fair Trading or your local Trading Standards. I complained to OFFCOM about Three not unlocking phones and look - they are now providing the codes - NO, I am not saying it was just me that caused this to happen but at least I got up off my arse and did something about it

[scoobystu2]

Why dont you take it up with the Office of Fair Trading or your local Trading Standards. I complained to OFFCOM about Three not unlocking phones and look - they are now providing the codes - NO, I am not saying it was just me that caused this to happen but at least I got up off my arse and did something about it
Very good point. Might just give that a go ...
.. Hang on. Not really possible looking at their website. As I am technically not using the service I am referring to in this thread not possible.
I have in the past complained successfully to OFTEL (going back to times before OFCOM was formed) so am not one who is afraid to take such action.
I would most definately complain if I was using this service.

[Charles Knight]

Hi when I spoke to someone at T-mobile they told me it was 2gb.

[Konfucious]

2Gb is for the pro version where you can use it as a modem - it is a FUP, if you exceed it for 2 months in a row they will ask you to reduce your usage,
There is no limit for the £7.50 add on but if you can reach anwhere near that on your phone you're a better man than me ;)

[Charles Knight]

Heh - Thanks for the correct. I have a coporate phone so it's not for me but a friend. He's after a e61 (which according to the internal T-mobile page I saw is now out on July 3rd) and a decent data package.

I was gobsmacked at how pricey the other networks were!

[spartan73]

i recived a call back from t mobile today... they said altho it says umlimited its covered by their fair usage policy... but could not give me the exact ammount you can use... he also said there was no release date for the k800 or the n80... which i also asked about. he did say the n3 was out next month tho..

[Konfucious]

The n80 wilL NOT be released by T, the next N series is the N93.

[spartan73]

i'm only goin on what i was told my t mobile this morning, he did say the n80 would be soon. don't no where he got that from... he got kinda baffeled when i said their press release saidthere was no plans for it tho..

[Konfucious]

I could be wrong, but.....

[ArnoldPalmer]

The web'n'walk consumer tariff is totally unlimited in volume for browsing and email from the phone. That means that if you use it for browsing on your phone for 23 hours a day (although one would wonder why you would do that!!) and create a shed load of data traffic every day doing this you will be fine. There is no volume limit for this so it is 'unlimited'.

However, if you use it for services which are specifically excluded in the fair use policy (and which on the whole are very demanding on the network and therefore may impact others' ability to use their unlimited browsing and email) then you will not be fine and restrictions may be imposed on you.

As far as I can see the best way to describe this is unlimited browsing and email, which sounds familiar........oh yes, that's what T-Mobile is calling it, what a coincidence.

[Konfucious]

ArnoldPalmer - You've summed it up quite nicely.

W'n'W is ideal for me. T should be congratulated on providing what most people have been asking for, unlimited browsing and email at a price we can afford.

No one is forcing people to use it and if you don't like it, fine, find someone who provides what you do want, but stop knocking T for providing an excelent service!

[scoobystu2]

BTW you are not allowed to use your mobile as a modem on the web"n"walk namely :-

"To ensure a high quality of service for all our customers, they are not to be used for other activities such as (but not limited to): modem access for computers"

Ref:
http://www.t-mobile.co.uk/Dispatcher?menuid=phones_im_wnw_what

So if like myself you want to hook up your satnav forget it.
T mobile - Read the small print.

[Konfucious]

scoobystu2 - that's exactly what the Pro version is for. I't's why the=y have two different versions, one for those who want to use it as a modem and one for those that don't ;)

[scoobystu2]

Yeah, but the pro version is for the card only not the phone. Why should I keep having to buy more kit when the phone is capable of doing this. Doh:eek:

[Konfucious]

You can get the pro add on for any plan!

[scoobystu2]

From what I have read I was lead to believe that the pro option was only available when using a datacard not a phone.

[Konfucious]

OK, then you and I have been reading different things. Unless everyone who has added the pro options to their existing plans are lying....

[scoobystu2]

Like you forum name the web n walk is just that confusing. Check this thread for a start :-

http://www.3g.co.uk/3GForum/showthread.php?t=37312

It just cheeses me off networks cannot keep things simple i.e. KISS tariffs (keep it simple stupid) would IMHO be a lot less hassle to fathom out.

[Konfucious]

It is simple. W'n'W standard does not allow use as a modem, W'n'W Pro does.
The WiFi is offered free when you get a data card, it's nothing to do with the W'n'W Pro add on -what is it you donn't understand?

[OldUserAccount]

From what I have read I was lead to believe that the pro option was only available when using a datacard not a phone.


where did you read this...can you refer us to it.....

[scoobystu2]

I have given a link already. Suggest you do a little research ....

[Konfucious]

You can read what you like, it doesn't stop other people adding W'n'W Pro t their plans..... ;)

[scoobystu2]

It is simple. W'n'W standard does not allow use as a modem, W'n'W Pro does.
The WiFi is offered free when you get a data card, it's nothing to do with the W'n'W Pro add on -what is it you donn't understand?
I DO NOT WANT TO USE A DATACARD !!!
I WANT TO USE MY PHONE WITH THE SAME OFFER.
I currently use my wireless web 56 to access web with phone, pda AND pc. I do not have to buy more hardware,
and so I wish to investigate if this is possible with t-mobile and would appreciate some guidance rather than endless
posts by yourself and others questioning my posts.
DO YOU USE ALL OF THESE FUNCTIONS ????
If not do me a favour and stop posting replies. If you do fine tell me.

[Konfucious]

What's your problem? W'n'W pro offers the web access - if you want WiFi access as well you have to buy it - just because they offer it free with a data card doesn't mean they have to with the add on.

So what you're saying is that you're hacked off because someone is getting a different deal from you?

[scoobystu2]

I just had a silly thought. Wouldn't it be nice if you could post questions regarding what exactly worked on web n walk professional . What level of service, what supported options etc for using it on a mobile phone.
Shame I cannot get a straight answer to what I thought was a reasonable question.
The only thing I am "hacked off" with is this relentless ping pong without any answers to basic questions.
Oh well , if only carling had a 3g forum on this subject ...:D :D

[Konfucious]

What don't you understand? Haven't all your questions been answered? What is your question that hasn't been answered?

[scoobystu2]

Can anyone else tell me :-

(a) Web n walk pro cost and is it limited to certain tariffs.
(b) will it work JUST FROM A PHONE ie. modem support ?
(c) wap/pda/pc all supported on the 2gb limit ?
(d) 3g phones/mda's available on this tariff.

Thanks in advance.:D :D

[Konfucious]

a) £10/month incl VAT
b) Full modem suport - modems use excluded only from ythe £7.50 option
c) yes VoIP and MoIP are excluded - the 2Gb limit is a FUP and if you exceed 2 or more consecutive months you will be asked to cut back.
d) Not sure - The MDA Pro and Nokia 6280 are def 3G

In addition:
Pro suports High speed 3G - AFAIK the only device that supports this at the moment is the Data card.
There is a minimum contract period BUT you can add it to the £7.50/month SIM which doesn't have a contract.
The HTC Hermes is due out in Aug which supports high speed 3G

From T-Mobs site:

Web ‘n’ Walk Professional is subject to a minimum term contract and credit check. Compatible handset or device required. To ensure a high quality of service for all our customers, a fair use policy applies. T-Mobile defines fair use as total UK data use (both sent and received) of up to 2GB per month. T-Mobile may contact customers who exceed this volume of data in two (or more) consecutive months in any six month period to ask them to reduce their usage. If usage is not reduced, notice may be given, after which network protection controls may be applied which will result in a reduced speed of transmission. Use of Voice over Internet Protocol and Messaging over Internet Protocol is prohibited by T-Mobile. If use of either or both of these services is detected T-Mobile may terminate all contracts with the customer and disconnect any SIM cards and/or web ‘n’ walk cards from the T-Mobile network.

HTH

[scoobystu2]

Thanks very much for the above post. I may wait for HSPDA rollout, not sure yet.
Basically I am currently using wireless web 56 option on 3, but long term looking at what is on the market and what restriction, data costs etc.
Your last post is very much appreciated, as the confusion of what I had read etc made it very unclear to me.
BTW HSPDA goes "live" on August 1st on t mobile according to recent news.

[mobieg]

yes t-mobile have a very good pricing model for data.

[glyn]

On T-Mo's 'Help and advice' Section, there is a question there that asks:

What happens if I use my 40MB allowance?
You'll be charged at pound;1.00 per additional MB. We won't be able to notify you when your allowance is used, but you can check your approximate usage though My T-Mobile or by calling Customer Services on 150. Any remaining allowance at the end of the month won't roll over.

So, looks like unlimited realy means 40MB...

[Konfucious]

No, they just haven't updated the site from the old 40Mb W'n'W!