Secondhand 6680 - Waiting for Orange

[cj_uk]

Hi,

I have just bought a secondhand 6680 on Orange, it came with a PAYG Orange sim, the box shows a different phone number so I guess the guy I bought it from has kept his Orange contract sim and just supplied a PAYG one, but the IMEI number matches the phone.

I called Orange yesterday and asked for the phone to be unlocked, explaining that I have just bought the phone. The guy was very helpful, he asked for the IMEI number and the sim number (I don't know the phone number of the sim) and he said it would cost me £20 to have it unlocked and could take anything from a week for the unlocking department to get intouch with me, I thought ok no probs.

Today I get a call from the same guy at Orange and he said the unlocking department need either my home address or my email address. At the time I didn't think to ask why. So my question is, is this normal practice by Orange or have I got something to worry about ?

[solo12002]

Maybe just checking you are the owner of the mobile, i dont think they will unlock for some guy whos brought it on E Bay!

[cj_uk]

Ok, I bought the phone, including the boc, charger, manuals, memory card and payg sim. All the numbers tally up from the phone to the box, so even though its second hand why should there be a problem with a new owner ? its like buying a second hand tv ! just because you've bought it it doesn't mean to say the original owner has to notify the tv licensing people of it ?

[solo12002]

I agree, but the networks will not see it like that. I bet you have a fight on your hands to get it unlocked!

[cj_uk]

Got an email from Orange, they just wanted to know the IMEI number and passcode. They know the phone is secondhand and said that it should be unlocked between 7 to 10 days, fingers crossed, for a small fee of course :)