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View Full Version : Failed Video Downloads on 6680/N70


berrymwb
26-10-2005, 08:33 PM
I smell a rat!

OK, my first Nokia 6680, for most downloads of video, the download failed with the error message 'Web: Connection time-out'.

When this happened, after speaking to Voda directly and failing to get the problem sorted, I took it to a Vodafone shop. The download also failed on a v800 but not a z500. Anway, they replaced the phone.

Second 6680, exactly the same problem which of course pointed to either a general 6680 problem or a vodafone live! incompatibility with the 6680.

Anyway, the only good thing to come out of this is that Voda then swapped the phone for a new Nokia N70 which is a corking phone. But guess what! Video downloads fail with the message 'Downloading failed'.

So, I think vodafone have some serious incompatibilities with these phones but aren't being honest about it.

I should add that streaming ALWAYS works, just not downloading.

Anyone else got this issue? If not then I suppose it could be my sim?

jimmyefc
26-10-2005, 09:18 PM
get the same probs on my n70 download failed but can stream also the probs mentioned about premier league football not being accessable! have vodafone said they are fixing the problem to you

berrymwb
26-10-2005, 09:30 PM
Nope. That's why I guess I've been given three phones. It never ceases to amaze me how ill informed vodafone call centre staff can be, the Vodafone Live! team especially. Seem beset with problems.

I just wonder how difficult it can be to fix a problem like this for the one of the biggest companies in the UK.

Did they give you a likely resolution date?

jimmyefc
26-10-2005, 09:49 PM
no! they just put me on the customer service merry go round!

edd green
27-10-2005, 10:33 AM
My problom with vodafone live is twice in 2 weeks its gone down
i got the phone for this service? For downloads etc
I payed for it and thats what i want