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View Full Version : Orange 3G / Z1010 / My take


adam.wetzel
17-12-2004, 07:38 PM
Greetings all, from a longtime viewer and new poster to these forums.

I have just completed my first day using Orange 3G (there's service where I work but not where I live) and my third day using the Sony Ericsson Z1010, and thought I'd throw in some observations.

First off, regarding the phone, there's not much to say that hasn't already been said either here or elsewhere on the Net. Yes, it's chunky, especially compared with my old T610. Yes, it's otherwise a very nice phone. Yes, I DO think the chunkiness is justified (at least for now) when offset with its great functionality. That's about it. I do like the Z1010, although like most of us, it would be nicer if it was smaller, but I understand that this is life on the cutting edge (er... a year ago cutting edge, but that's another issue).

Next, and for the record, both for the Mac naysayers and for the timid Mac owners... YES, the Z1010 works brilliantly with my Apple PowerBook G4 12" running Mac OS X (10.3.6). Bluetooth Internet connection (3G and GPRS), iSync, Address Book integration, Salling Clicker remote functions, all work as advertised, with no hacking or extra software. I considered purchasing NovaMedia's Mobile High Speed, but in the end I'm glad I saved the €100. More on this in a bit...

In addition to the above mentioned functions with the Mac PowerBook, the phone also works fine as a Bluetooth Internet connection with my HP iPaq 4150, which runs Windows Mobile 2003. (Yes, I'm a Mac geek, but I know a good product when I see one!) Like the PowerBook, no added software is required. If you'd like directions for Macs or Windows handhelds, email me or make a post so I'll know there's interest.

I will fully admit that I didn't get either of these devices on the Net without assistance from Orange. ... But then, when I did all of this a year ago with the T610, I needed their help then too. The bottom line is, having heard horror stories from friends on other networks trying to do the same stuff, Orange customer service ROCKS. Once you get to speak to them, their data services team knows what is going on with this stuff, and if they don't, one of their colleagues do. BTW: speak with George in data services. He works 4p-12a. They all are smart, but this guy knew it all, for both my operating systems. Also, Orange's implementation of the "call-350-to-cut-the-queue-and-speak-with-a-real-person-immediately" is nothing short of breathtaking. No hold times EVER, and I've called them a lot in the past few days. Excellent.

Now. The network. I've only used the 3G network in one place (Mildenhall, Suffolk) and it's about what I expected. Everyone touts the magic 384 Kbps number, but I always believed that would be achieved whilst standing on the tower, holding onto the mast, with no one else on the network, with Jupiter aligned with Mars, and... well, you get the picture. Turns out I was right. George (see previous paragraph) told me to expect about dual-ISDN speeds, and he was spot-on. Browsing was comfortable, FINALLY (being a longtime GPRS user), with some delays, but comfortable. In reality, for most websites (assuming fast servers, etc) it didn't feel too far off from my cable connection (750 Kbps) at home. Of course, it's not this fast, but when it comes to average web pages, the difference between quick and REALLY F---ING FAST is, honestly, slight.

There is the question of latency, however. Anyone who understands networks knows that dataflow isn't like fluid flow... in other words... just because the pipe is big (i.e broadband connections) doesn't mean things are fast. Latency is the big question mark. To illustrate using extremes, one can have a T-1 connection, but if it has 3 second latency, it feels SLOOOW. Of course, those extremes don't really exist, but the contrast is useful. In this respect, it seems Orange's 3G network has greatly improved on latency over their 2.5G (GPRS) network. In reality, GPRS isn't actually that slow... it's just that it has GODAWFUL latency, often 1 second or so, before a packet --even reaches -- the Internet backbone. This is what makes it feel so slow, much more so than its actual bandwidth. 3G, at least from Orange, seems to have latency in the neighbourhood of 200-400 ms, which is still not nearly as quick as Ethernet (10 ms or so) but a great improvement.

That brings me to my final point, which is: Why don't bandwidth test sites report 3G speed accurately / honestly / reliably? In the middle of the 3G coverage area (full signal reported by the Z1010) I received speed reports from various reporting sites as anywhere between 40 Kbps and something stupid like 563 Kbps. From empirical evidence by usage, I don't find either of these extremes reasonable. As I alluded to above, I believe that dual-ISDN (i.e. give or take 128 Kbps) is reasonable. I'm no genius when it comes to networking, but I'm no idiot either... that said I really don't know
if there's some funny business going on at the Data Link layer that would throw off these traditional hardwired-based tests, or what...? Does anyone have any input here?

Thanks for reading!

Best,
adam

Rankrotten
17-12-2004, 10:53 PM
Nicely written opinion, Adam.

I ended up bying the MHS software more out of curiosity than anything else, but it is simply a glorified script generator. What is it they say about a fool and their money...?

Gunner
17-12-2004, 10:59 PM
Hi Adam :)

Fantastic post. I think I'm in agreement with pretty much everything you discussed.

Some people have reported speedtest sites giving them speeds of several Mbps. Whether this is something to do with how the 3G network operates, with the various caches et al along the way, I have no idea - but in terms of actual data transfer rates I can get 20-30KB/sec. Latency is as you say, around 200-400ms, which can be a pain. It seems to be reduced/increased depending on distance from the transmitter. Once a download has kicked in though you know you're on 3G!

I'm sure you'll join me in a quick prayer that the gods at Orange never change 350. It's such a breath of fresh air.

I also use my Z1010 with my HP iPAQ H5550 via Bluetooth and my Windows XP laptop. It's so nice being able to get good connectivity without irritating network-branded software! Handover for data is great, but if you're in weak 2.5 and 3G coverage the phone switches quite rapidly leaving you with a pretty unusable connection. Still, it doesn't happen often. Never had a problem with the voice handover on the network to date.

Anyway, stick around :D And thanks for the detailed post.

adam.wetzel
18-12-2004, 09:09 AM
Thanks for the replies, guys/gals...

Rankrotten-- I don't want to criticize your purchase of MHS (because I had my credit card out myself but couldn't do it!) but I figured that's what it had to be, which is why I kept calling Orange until I got someone who knew what was up (George). Anyway, does MHS work as advertised, even if overpriced, and / or do you have the Mac up and running?

Abs0lutely-- I really liked your original Z1010 / 3G review, which is what inspired my own. I'm glad to hear you enjoyed mine.

Cheers,
adam

Rankrotten
18-12-2004, 10:24 AM
Rankrotten-- I don't want to criticize your purchase of MHS (because I had my credit card out myself but couldn't do it!) but I figured that's what it had to be, which is why I kept calling Orange until I got someone who knew what was up (George). Anyway, does MHS work as advertised, even if overpriced, and / or do you have the Mac up and running?

MHS actually works very well with a one click setup getting the Mac online at the first attempt. It creates a new network location, selectable under the apple menu, called "MHS UK Orange GPRS" and fills out the network pref pane with a new bluetooth-modem-port. Network params from MHS are:
Account Name: Orange
Password: ********
Telephone number: *99***9#

I'm not really concerned with download speeds as my main use is uploading data back to the office from location. So far the throughput feels like just less than a single ISDN channel via FTP for transmission back to base.

On the subject of benchmarks I tried the ADSL speedtest reccommended by Abs0lutely. It worked fine on my home broadband showing 1398Kbps (1.5meg cable) but refused to do anything on the 3G connection. Using Safari the java applet took ages to load and Firefox sat there doing nothing...

ATCook
20-12-2004, 11:24 AM
To Adam,

I would be grateful if you would post details of how to connect a Mac to a z1010, I have the same type Mac as you. Unfortunately level 3 data support wrer not very helpful when I tried, I cannot fault the effort the the person I spoke to, but it was unsucessful.

Alan

Tadley
27-12-2004, 04:48 PM
Hi there,

I second what ATCook has said above; Adam, is there any chance you could give some advice on setting up for Orange UK on the Z1010 with a powerbook? I desperately need it up and running and orange support are closed until later in the week! Argh!

Cheers,

Tad

Tadley
27-12-2004, 05:26 PM
Hi Alan,

A mate of mine's just popped round and got mine up and running! Yay!

Create a new connection called 3G orange.
Download sony ericsson 3g script from the taniwha website.
Select bluetooth modem as modem of choice.
Select "Sony Ericsson 3G CID1" as your modem (after dropping it into your modem script folder in your library file)
In username, type web.
In password, type web.
In phone number box, type orangeinternet.
Press apply now.

Now connect up as normal and as long as you've paired up the phone and laptop already, it should work!

Not had chance to try it properly yet but all seems good so far!

Tad

ATCook
27-12-2004, 11:22 PM
Tad,


It works, many thanks.

Alan

Tadley
28-12-2004, 08:27 AM
Maybe worth a sticky, moderators? I know I searched everywhere for this info with no luck so I'm sure there will be other's with the same problems in the near future.

Cheers,

Tad

Gilbo
31-12-2004, 03:48 PM
I'm about to get a Z1010 and was wondering if you might be able to tell me whats involved with connecting you phone with your pc in order to get internet access? Is it complicated, how long did it take you to get is sussed? Whats best, USB or blue tooth for pc internet access?

adam.wetzel
05-01-2005, 05:57 PM
Thanks to those who posted procedures and my apologies for not getting back here sooner... holidays....

Those settings should work fine for getting the Z1010 up and running with a Mac OS X machine. As I don't own any full-blown WinXP machines, I don't know about those setups. Pocket PC is slightly more complicated, requiring a configuration script only Rain Man could remember.

Orange data services team should be able to help out with that one, as I don't have it with me at the moment.

Tadley
05-01-2005, 07:16 PM
Hi Gilbo,

The software disk that comes with the phone will have you up and running in no time. Not much more to say really!

Tad

stewboss
15-01-2005, 05:06 PM
That's an excellent informative post Adam. I would be extremely grateful if you could possibly send me some instructions as to how to get online with Orange 3G via bluetooth on my G4 Powerbook.

I currently have 2G set up ok via my T610 but it's sloooow as you probably already know. I got the scripts that I needed from a well known spreadsheet and followed the instructions in MacFormat magazine. I've not seen anything for 3G yet.

Regards

Stewboss

ColinR
19-01-2005, 08:48 AM
Anybody had problems with Themes on the Z1010... "File is corrupt. Cannot be used." but then a few minutes later it's okay.

Gunner
19-01-2005, 01:21 PM
Yeah, had that on a previous one, not on the latest incarnation though.

Pummy
25-01-2005, 06:24 PM
I bought the Z1010 on Orange on Sat just gone (22/1/5) and it is a great package.

If you have a bluetooth dongle attached or embedded in the hardware, then you do not even need the software.

Also when I first bought the phone I synchronised the phone using bluetooth and it worked a treat.

After about 10 minutes I got the phone sync'd up without any additional software being installed.

I also must take my hat off to the data team @ Orange. They sorted me out very quickly with the settings. Point worth noting IMO.

SE do some really good things when it comes to the bluetooth and general functionality. I have yet to test the handshaking / locking protocol for a bluetooth headset but fr4om past experience (T39m, T68i, T610, Z600) it should allow you to have as many phones as you want running on bluetooth with one headset.

(Just to add some icing, Orange gave me 100 pounds credit on my bill for handing in my old e808!)

Not bad at all.