Davidc
17-11-2004, 08:49 PM
I bought the 3G card on Monday and have not had much success either with the card or vodafone support...
On Monday sitting stationary in the Tower Bridge area of London having gone through the install, the card lights up (noisy even though the volume is on mute - its going to annoy any train commuter that I am sitting next to)
Anyways the blue and green lights flash in sync, the blue light continues to flash after a few minutes and (even though it doesn’t mention this any where in the glossy booklet that comes with it) that means I’m in contact with vodafone 3g network -
Well not quite after a minute it stops flashing.
Dig around for some contact info, and eventually get on to vodafone support who ask where I am located and then tell me that the g3 network is down around Euston!
Try using gprs
Do it all again the green light stays on; well some access is better than none right - wrong
Stays connected but email and internet don’t work, only thing that works is sms text
Back on to support, waffle, waffle repeat questions and script, eventually we will get an engineer to contact you call logged 15:00 Mon
Call in at 5 nothing
Call in at 8 nothing
Call in Tuesday; it might take 3 days for an engineer to be in contact with you
Call in Wednesday; engineer might call you in 24-48 hrs
This is an expensive piece of kit that can only do SMS texting at this point
Still waiting for an engineer to call.
Have found a number of people who have discovered that it doesn’t work with Dell & IBM Laptops (I fall into that category so we will have to see what the engineer says should they ever call)
I went for the high tariff £45, I expect to use and have access to a network
with some reliability.
This is currently a very expensive pager. And to cap it all even though I told the salesman that I will be using primarily on my train journeys (3 hrs a day) I find on the frequently asked questions on the mobile connect web page that an arial is recommended if using the device from a train.
Was this mentioned at purchase time - of course not!
On Monday sitting stationary in the Tower Bridge area of London having gone through the install, the card lights up (noisy even though the volume is on mute - its going to annoy any train commuter that I am sitting next to)
Anyways the blue and green lights flash in sync, the blue light continues to flash after a few minutes and (even though it doesn’t mention this any where in the glossy booklet that comes with it) that means I’m in contact with vodafone 3g network -
Well not quite after a minute it stops flashing.
Dig around for some contact info, and eventually get on to vodafone support who ask where I am located and then tell me that the g3 network is down around Euston!
Try using gprs
Do it all again the green light stays on; well some access is better than none right - wrong
Stays connected but email and internet don’t work, only thing that works is sms text
Back on to support, waffle, waffle repeat questions and script, eventually we will get an engineer to contact you call logged 15:00 Mon
Call in at 5 nothing
Call in at 8 nothing
Call in Tuesday; it might take 3 days for an engineer to be in contact with you
Call in Wednesday; engineer might call you in 24-48 hrs
This is an expensive piece of kit that can only do SMS texting at this point
Still waiting for an engineer to call.
Have found a number of people who have discovered that it doesn’t work with Dell & IBM Laptops (I fall into that category so we will have to see what the engineer says should they ever call)
I went for the high tariff £45, I expect to use and have access to a network
with some reliability.
This is currently a very expensive pager. And to cap it all even though I told the salesman that I will be using primarily on my train journeys (3 hrs a day) I find on the frequently asked questions on the mobile connect web page that an arial is recommended if using the device from a train.
Was this mentioned at purchase time - of course not!